Stocky , 233 anmeldelser

Samlet bedømmelse
2,9
Antal pr. bedømmelsesniveau
  • 60 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 6 % af bedømmelserne er på 3 stjerner
  • 9 % af bedømmelserne er på 2 stjerner
  • 18 % af bedømmelserne er på 1 stjerner
Redigeret 29. marts 2020

I was very surprised to find I had been billed by this App with no use (not been used or even gone billing page) or authorization being granted to add to billing

I will remove this negative rating once a refund has been processed to be for $59, and assured there will be no further deductions.

if not will continue to review on all social platforms until refund has been granted

Guys careful, they debit large amount of $59 with no authorization or use of there app

I have logged query with shopify to report and also your support channel

I see they have been billing me since September (7 x $59) and I had no idea as I have not authorized this App

From my end I expect a refund for all premiums (failing which I need to know which authority bodies, legal rights and consumer councils I need to approach to get this refund) I will also ensure I go review and warn all about them on their social pages and reviews pages) This I do feel is large amount of money for service that is not being used (ever, not trail of use) and no auth given

Merchant Hunter
Sydafrika
8 måneder bruger appen
Shopify svarede 30. marts 2020

Hi, Jared

Pat here from Shopify. I noticed that you had already emailed us prior to my getting on to this review and I have responded to that ticket. If you have any further questions about that, don't hesitate to get back to me on that ticket. I will also be sending another email incase there's anything further you may wish to add, you can contact me in either of those. Either way, the reply will come straight back to me. I look forward to hearing from you!

Pat | Shopify Support

16. juni 2020

Zero customer support, app has been down for 4 days no explanation, unbelievable that they can get away with this.

Tactical Gear
Australien
8 måneder bruger appen
Shopify svarede 4. august 2020

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback. I'm going to be following up with you via email about the issues you've shared. Regards, Lou

20. juni 2017

For stores that have thousands of products and hundreds of vendors, this app will save you time and money and grey hair. It gives visibility to stock demand, and has a very capable PO system. Seb is very quick to respond and you can tell he's keen to meet customer's needs when it's possible.

Wish list: Product bin/location baked-in, but I think that's coming as Stocky adopt Shopify's 2017 newly announced features. Integration with Transfers, also coming soon? Stocktaking by location, which is dependent on having location as a data point of course.

Lindaanderson
USA
Cirka et år bruger appen
17. december 2020

We used this app extensively for nearly a year. We invested a ton of time and resources in Stocky. It has helped our business save time, send out POs (we send out about 100 a month,) plan for the future, etc... Then guess what, we got locked out without a warning. After several frustrating days with Shopify Customer Service, we find out we have to upgrade to their POS Pro plan to continue using Stocky. Well, we don't have a physical store, so none of that plan fits our needs except Stocky. Honestly, they just want us to pay them $89 a month to continue using a tool we were using free for nearly a year. Really, what Shopify did was set us back as they took it from us right before the busiest time of the year (Holiday Season.) We had ZERO time to transition to one of the sub-par alternatives. Shopify cost me over 100 hours of manual labor, something Stocky could have done in 6 hours. Thanks, Shopify.

Wild Child Bikes
USA
7 måneder bruger appen
Shopify svarede 21. december 2020

I want to take the time to thank you for your constructive feedback on the Stocky App. I appreciate that this is an important part of your business and you invested considerable time into the app. There have been changes to the way Stocky is accessed with the introduction of POS Pro plan in May 2020 (which came with a free trial till Oct 31st) in which the Stocky app is a part of.

I do appreciate the difference this can make to a business, especially after investing so much time, so I'm going to be forwarding your feedback to the relevant department about having Stocky only available to merchants using the POS Pro plan. Please don't hesitate to reach out to us if you would like to discuss Stocky or the POS Pro plan and features any further, we're always happy to help.

2. juni 2022

We have 8 brick and mortar locations, the app make it using for forecasting inventory needs at each of our locations, creating purchase orders based off a set criteria that you set and creating transfers between locations. It appears to be doing a good job that. I tested out the app a few years back and got frustrated with it and stopped using it. Thought I would come back and give it a try again. So far I am happy with it. However, there are some areas that need some improvement to make the app better. - I like the fact that it has a way to print barcodes based off purchase orders and stock transfers. However, it's only limited too Dymo printers. We use a Rollo at some of our locations. Would like to see more flexibility there. - When creating purchase orders and stock transfers based off suggestions, I would like to see a filter added to say "Show Minimum Re Order Stock Required". For example, ff we 1000 SKUs I don't want the purchase order or stock transfer suggestions to show me 900 SKUs that require us to order just one. It would be nice to set a minimum amount to be displayed on the purchase order or transfer such as 5 or 10 or whatever number we want. Because now, I have remove all the 900 SKUs individually by clicking the trash can icon to the right that I don't want. Or if this is not doable then add a checkbox next to all the SKUs on the purchase orders and transfers to allow me to select the 900 and hit remove. --- Also products are showing up when running the suggestions that are stocked at the location. Our team is open to working with Shopify to help make this a better app. It's a win - win for everyone.

Bunker 27
USA
Cirka et år bruger appen
Shopify svarede 8. september 2022

Thanks for the great review! Greatly appreciated.

There’s a setting under Preferences - Forecasting that will prevent every single out of stock item being added to the PO regardless of its performance. Please try deselecting “Keep in stock” and see if that helps.

You can also set minimum order quantities per supplier by going to Suppliers - Settings - Order limits.

Something else that might be helpful is the minimum order quantity column that can be enabled on the draft PO page.

I'm looking into the issue with non-location products showing up when forecasting.

Hopefully some of this is of help to you. We are currently building a team to work on Stocky full time so you should see some big improvements in the not too distant future.

- Seb

21. februar 2022

Useless at the moment as it doesn't even open within the Shopify POS app, have to open in Safari and in there barcode scanning doesn't work.

Gear
Storbritannien
7 måneder bruger appen
Shopify svarede 17. februar 2023

Hello Gear, thank you for taking the time to leave your feedback. I am happy to let our developers know about your review, we are always looking to update our apps and make it user friendly for our merchants, as at the moment the Stocky app is only designed to work on a computer. As for the issue with the barcode scanner, I hope you were able to get it solved, we recommend reaching out to our retail support if you have issues with the hardware and we can help get it fixed.

30. august 2020

Some needed functionality:
1. Receiving vouchers, so an invoice can have multiple receipts against it.
2. When receiving, the dollar total should only include what is checked off as received.
3. Ability to print barcode labels for specific items on a PO, or invoice, etc.
4. Ability to sort documents while viewing. Right now you have to go into settings if you want to sort differently.

Head Shoulders Toes & Bows
USA
Cirka et år bruger appen
12. november 2020

Stocky is a waste of time. Too much in and out of app when new products are continuously added. If I only carried nuts and bolts it would be a different story. My store is very seasonal and new products are arriving every day. I very seldom reorder the same thing twice as many times my vendors are sold out.

Two Friends
USA
6 måneder bruger appen
Shopify svarede 7. december 2020

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your candid feedback. I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Regards, James

11. februar 2021

It works fairly well for purchases, though it took me a minute to sort out how to do drop ship POs vs stock purchases. My major issue is that it doesn't sync with my accounting software so I duplicate loads of work every week recreating invoices in Xero. Please build an integration!!

Modern Bungalow
USA
11 måneder bruger appen
23. januar 2019

Very helpful, great customer service. I like that it's easy to place orders and manage stock control.

Global Baby
New Zealand
19 dage bruger appen