Anmeldelser (236)

Samlet bedømmelse
2,8
Antal pr. bedømmelsesniveau
  • 59 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 6 % af bedømmelserne er på 3 stjerner
  • 9 % af bedømmelserne er på 2 stjerner
  • 18 % af bedømmelserne er på 1 stjerner
29. maj 2020

I have been really trying with this app only to find that both my purchase order and stocktake aren't syncing properly and lots of embarrassing out of stock are showing on my website , but they are in stock and we know we have put them thru a purchase order. we even trying doing a stocktake to fix. I put a report in via my pos and have also contacted support but ready to abandon it!

Red Fox Party Supplies
Australien
4 måneder bruger appen
Shopify svarede 4. august 2020

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback. I'm going to be following up with you via email about the issues you've shared to see if we can improve things for you. Regards, Lou

25. marts 2020

Tried to install it twice, both the time sync took more than 4 hours and even after that not all data was synced. The app is not showing all variants and demand forecast is all over the place.

Organic Mandi
Indien
4 måneder bruger appen
24. maj 2020

Been trying to use this app for about a year to manage my inventory for two physical stores and my online store. Very difficult to use the Purchase Order feature for my entire business. The app only allows POs for each store independently of each other. I have tried calling for help through Shopify, but hard to find anyone with expertise. I can view all my inventory on one screen, so why can’t the app be able to do a PO for all of the inventory? Doesn’t make sense.

KC RIVER MARKET HYDRO
USA
6 måneder bruger appen
Shopify svarede 20. juli 2020

My name is Amy and I'm part of the Retail Specialist team here at Shopify. We appreciate you taking the time to let us know your experiences with using the Stocky app.

I'm going to reach out to you directly by email to see how we can help to improve your experience with the Purchase Order feature of the app and how it handles multiple locations.

Amy T. | Retail Support Specialist

5. august 2020

Is there a Stocky App for the smartphone or Iphone and the barcode functionality to do Stockcount seems very limited.
The pricelist for each product with different suppliers would be very good followed by the currency symbol which is currently missing.

Beautywholesale
Storbritannien
8 måneder bruger appen
15. februar 2021

Nice application for keeping track of orders. Here's what it's missing:
1) custom low inventory level alerts (ex. when widgetA reaches 5, send alert)
2) can't tell the application to ignore certain products, therefore a list of x number of useless items appears on my 're-order' list and it takes more time to sift through this list than it does to go to my physical shelves with a pencil and clipboard to prepare an order.
3) doesn't understand that a product can be purchased from multiple vendors, the only way I can order 'product Y' is if I'm ordering from the specfic vendor that the product is assigned to, otherwise I have to login to Shopify, edit the product and reassign the vendor, go back into stocky, refresh and add the item. Why can't I simply search from the list of all my products when I'm creating an order?? The application is VERY USEFUL once the order is in queue though. I can easily see what is on backorder and it adjusts my inventory levels VERY EASILY once I recieve an order with packing slip. Please, someone tell me which application can do what I need, I'm so tired of combing through 30+ applications to find an inventory app that can perform basic functions! Just FYI, VEND includes all of these basic inventory functions free, with their POS... come on Shopify!!

Orleans Hot Tubs & Pools
Canada
8 måneder bruger appen
Shopify svarede 15. februar 2021

Hi there, thank you for taking the time to leave a review for Stocky. I am delighted to hear how much Shopify has helped you and we appreciate your feedback. On your first point, regarding custom low inventory alerts, I can see how useful that would be so I'm going to bring this to our developers so that this kind of functionality can be looked into.

Regarding your other points, telling Stocky to ignore certain products and accounting for products that have more than one vendor, there are already steps that can be used for these in Stocky.

Marking a product as Archived in your Shopify admin will communicate that to Stocky and remove it from the re-order list.
Instead of just using Vendors for your Purchase Orders, you can also use Suppliers as a product can have multiple Suppliers.

I'll follow up with you by email with more information on these points for you too!
- Barry

Redigeret 15. juli 2020

*Update: Shopify support staff reached out after review was posted to help resolve issues. Really looking forward to functionality issues being resolved as the app's servers are migrated to Shopify.
Every time you try to use this app, it is down or crashes. Completely unusable every single time I have ever tried to use it. Help staff has never been able to replicate or solve the problems I have had with it, and I have tried every troubleshooting avenue. Extremely disappointing that this is what Shopify offers as inventory management. Lots of potential, but what good is potential if it can't be utilized?

Elm & Iron
USA
7 måneder bruger appen
Shopify svarede 4. august 2020

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback. I'm going to be following up with you via email about the issues you've been experiencing. Regards, Lou

14. december 2020

Was a good app to see and manage inventory but for some reason Shopify decided that only customers with a physical storefront (the customers that need a POS) only need to see and manage their inventory. Interesting and really short sighted, very disappointed with Shopify removing this from a basic function...don't they realize the better the stores on Shopify manages their inventory the more money they make??

Detroit Shirt Company
USA
6 måneder bruger appen
Shopify svarede 14. december 2020

Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us.
Thank you,
Liana.

18. maj 2020

We are about to uninstall this app. Do not use it if you are running a professional shop. We exported our master inventory from our main shop and uploaded it to our second shop. We manually cross checked all inventory to make sure it matched when we installed this app. All products were set to "do not sell when out of stock." Unfortunately the app completely messed up the count between our two shops and allowed overselling of products. Tech support has tried to blame us without acknowledging the bug in the app or trying to resolve the issue. Save yourself the pain we are dealing with. Do not use this app.

The Requirements Group (TRG) B.V.
Holland (Nederlandene)
3 måneder bruger appen
Shopify svarede 25. maj 2020

Amy here from Shopify. Thank you for your feedback.

I am sorry to hear you have been experiencing issues with over selling of stock on your stores. As the Stocky app does not sync inventory between stores, I believe it is possible that there is another issue that needs to be resolved on your store. I will be reaching out you by email so we can review the issue in detail and find the solution to your issue.

Thank you,
Amy T.

14. november 2020

I was happy to find Stocky for inventory management. However, I was upset as I was told I can only continue to use it if I upgrade to PRO and have to pay $89/month additionally. Since I didn't upgrade, all my previous purchase records cannot be retrieved. That was really disappointing.

百寶袋王 Bagtory HK
SAR Hongkong
3 måneder bruger appen
Shopify svarede 8. december 2020

Hi there, thank you for taking the time to leave a review for Stocky. I can understand how these changes can affect ones store, but we believe this is a change that will help grow Stocky and allow us to channel more resources to its future growth and potential. I intend to follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Regards, James

25. september 2020

Stocky is brilliant in so many ways, but DO NOT download this app until they have the support team in place to be able to troubleshoot properly. Since Shopify bought this app from the original developer support is appalling. I am SO frustrated. The only reason I moved to Shopify POS Pro was to make sure our stock levels could be kept accurate, but on our first ever full stocktake, which took 14 hours, we ran into an issue when we tried to process it with barcode stocktakes not calculating adjustments. I have been through 4 different support tickets since the 16th September, with no more updates, no more help and no resolution. Our stock levels are wrong, customers are ordering what we don't have, what we do have is marked as OOS - it's a shambles. We can't even run a new stocktake to put things right until the error is solved. Keeping accurate inventory is the 101 of running a store, and is Stocky's whole purpose. If it can't even do that it's pointless. I've loved Shopify - all my web queries have always been solved quickly, but Shopify... don't expand to Bricks & Mortar POS unless you have the expertise to back it up. So wish I could talk to the original developer.

My Small World Toy Store
Storbritannien
3 måneder bruger appen