Avis (260)

Note globale
3
Nombre d’avis par note
  • 55 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 7 % des avis sont des avis à 3 étoiles
  • 9 % des avis sont des avis à 2 étoiles
  • 21 % des avis sont des avis à 1 étoiles
19 novembre 2021

Fails to sync correctly albeit constantly manually syncing. Reporting is awful and required to go through numerous different reports to find information. Costs incorrect when using bundles (records stock cost at child and parent part). Poor support from service team.

Cerberus Strength Thailand
Thaïlande
Environ 5 ans d’utilisation de l’application
10 novembre 2021

Worst app on here, do not use for inventory. 0 stars No customer support whatsoever, messes up your inventory just sitting there.

PA Epoxy Depot
États-Unis
Presque 5 ans d’utilisation de l’application
Modifié le 28 avril 2021

Horrible....VERY time consuming if you want it to actually so something right. Probably have to hire someone just to sit on this app 40+ hours a week or it will be extremely inaccurate and basically useless. NOT RECOMMENDED!!!

Factory Minibikes
États-Unis
Presque 5 ans d’utilisation de l’application
Shopify a répondu 8 mai 2021

Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I ...

17 décembre 2020

We used this app extensively for nearly a year. We invested a ton of time and resources in Stocky. It has helped our business save time, send out POs (we send out about 100 a month,) plan for the future, etc... Then guess what, we got locked out without a warning. After several frustrating days with Shopify Customer Service, we find out we have to upgrade to their POS Pro plan to continue using ...

Wild Child Bikes
États-Unis
Plus de 4 ans d’utilisation de l’application
Shopify a répondu 21 décembre 2020

I want to take the time to thank you for your constructive feedback on the Stocky App. I appreciate that this is an important part of your business and you invested ...

17 janvier 2024

Bugs all the time and doesn't work on two of my location. We are paying monthly for this app and its not working. Looking for a new app to work with as this is a waist of money

I.Ma.Gi.N. Jewels
Belgique
Plus de 3 ans d’utilisation de l’application
Shopify a répondu 19 janvier 2024

Hi, thank you for taking the time to leave a review and to share your feedback. I definitely want to assist you in investigating the issues you are experiencing. Have you ...

Modifié le 14 août 2024

Stocky is essentially useless for anything other than the most basic of functionality. No ability to see reports on when POs are due, no integration with Quickbooks or other accounting software, no ability to mass export or import POs, limited reporting functionality.... I could go on.

It's disappointing that Shopify offers such a lackluster feature to fulfill a basic part of the retailer ...

Whittaker Mountaineering
États-Unis
Presque 2 ans d’utilisation de l’application
Shopify a répondu 18 juin 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared ...

14 mai 2021

We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients

TU beauty store
Colombie
Presque 3 ans d’utilisation de l’application
16 janvier 2020

BAD experience & support. There is none. Stocky does NOT support barcode scanning. We learnt this at great expense migrating to Shopify. We are pissed of big time. They do not respond to support requests. Useless

Wild Swans
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 17 janvier 2020

Hi there, thank you for taking the time to leave a review for Stocky - we appreciate your feedback. I am sorry to hear that you have had such an experience with using the app ...

13 mai 2020

It used to be a great app, but it seems in the last 6 months it's been horrible. Customer support is AWFUL. We haven't been able to upload a lot of inventory we've needed to.

We tried to delete the app and re-add it to see if it would stop telling us there was an error and to contact the administrator, but now it's telling us that when we try to add the app back.....

Sweet Tea and Caviar - A Baby Boutique
États-Unis
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 25 mai 2020

Amy here from Shopify. We truly appreciate your feedback.

I can see that you have already been in communication with our technical support team around the error you have ...

10 octobre 2023

App doesn't pick up all costs associated with some products rendering it completely useless for tracking inventory costs. In addition I spoke with someone at Shopify a couple months ago promising some sort of fix but haven't heard anything since.

Whistler Oracle
Canada
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 14 octobre 2023

Hello!

We appreciate you stopping by and sharing your review.

I can definitely understand the importance of being able to see the cost of products on hand in the Stocky app ...