Stocky , 리뷰 231개

전체 평점
2.9
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2020년 11월 9일

Stocky wouldn't sync with Shopify beyond the product quantity. A product I deleted in Shopify would stay in Stocky, etc. If I changed a SKU or barcode, Stocky wouldn't update it. My store has a lot of products - maybe that was the reason? But the support reps were mostly useless. Most of them would just search the documentation and read it to me, which was not helpful. They had no actual knowledge of the app. More than one of them told me "to contact the developers of the app" - completely unaware that Shopify owned it!

Pandemonium Books & Games
미국
앱 사용 기간 5개월
답글 Shopify개 2020년 12월 4일

Hello, thank you for taking the time to leave a review on our app. We use all constructive
feedback from merchants to continue to improve Stocky. I can understand the need to have products syncing correctly. I am looking into the issues you mentioned and will follow up with you by email to discuss them. - Kelsey

2020년 11월 12일

Shopify/Stocky has allowed us to go online when we needed it most - but the bricks and mortar side of things could use some improvement. Having to enter product information (cost price etc) in both Shopify and Stocky is redundant and with larger purchase orders uses up valuable time. There needs to be more integration between the two platforms. Time is precious these days! We value this platform and know it can only get better - hopefully this feedback can make for more improvement in the future.

Joelle's/Jeff's Guyshop
캐나다
앱 사용 기간 10개월
답글 Shopify개 2020년 12월 7일

Hi there, thank you for taking the time to leave a review for Stocky. I am delighted to hear how much Shopify has helped you int this time and we appreciate your feedback. I will follow up with you via email to discuss your feedback some more, as well as to get any other pieces of information you would be willing to share with us. Regards, James

2015년 9월 17일

This is the best tool we have found for our stock control!
It has changed our way of controlling the stock and optimize it a lot.

I definitely would recommend any shop to use it!

Laconicum1
스페인
앱 사용 기간 14일
2020년 12월 21일

Actions speak louder than words, this app offering me nice service. Actions speak louder than words, this app offering me nice service.

Fun Jackpot
미국
앱 사용 기간 14일
2020년 7월 10일

Needs to be able to syc product cost. Can't send a purchase order without a cost. Also, would be nice to be able to see inventory by suppliers, not just vendors.

Nature Niche
미국
앱 사용 기간 7개월
답글 Shopify개 2020년 8월 4일

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback. I'm going to be following up with you via email about the feature request you've shared as well as your pain point regarding viewing inventory. Two way syncing of cost prices is something that the Stocky app developers are actively working on. We're so looking forward to seeing it roll out. Regards, Lou

2020년 5월 29일

I have been really trying with this app only to find that both my purchase order and stocktake aren't syncing properly and lots of embarrassing out of stock are showing on my website , but they are in stock and we know we have put them thru a purchase order. we even trying doing a stocktake to fix. I put a report in via my pos and have also contacted support but ready to abandon it!

Red Fox Party Supplies
오스트레일리아
앱 사용 기간 4개월
답글 Shopify개 2020년 8월 4일

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback. I'm going to be following up with you via email about the issues you've shared to see if we can improve things for you. Regards, Lou

2020년 3월 25일

Tried to install it twice, both the time sync took more than 4 hours and even after that not all data was synced. The app is not showing all variants and demand forecast is all over the place.

Organic Mandi
인도
앱 사용 기간 4개월
2020년 5월 24일

Been trying to use this app for about a year to manage my inventory for two physical stores and my online store. Very difficult to use the Purchase Order feature for my entire business. The app only allows POs for each store independently of each other. I have tried calling for help through Shopify, but hard to find anyone with expertise. I can view all my inventory on one screen, so why can’t the app be able to do a PO for all of the inventory? Doesn’t make sense.

KC RIVER MARKET HYDRO
미국
앱 사용 기간 6개월
답글 Shopify개 2020년 7월 20일

My name is Amy and I'm part of the Retail Specialist team here at Shopify. We appreciate you taking the time to let us know your experiences with using the Stocky app.

I'm going to reach out to you directly by email to see how we can help to improve your experience with the Purchase Order feature of the app and how it handles multiple locations.

Amy T. | Retail Support Specialist

2020년 8월 5일

Is there a Stocky App for the smartphone or Iphone and the barcode functionality to do Stockcount seems very limited.
The pricelist for each product with different suppliers would be very good followed by the currency symbol which is currently missing.

Beautywholesale
영국
앱 사용 기간 8개월
2021년 2월 15일

Nice application for keeping track of orders. Here's what it's missing:
1) custom low inventory level alerts (ex. when widgetA reaches 5, send alert)
2) can't tell the application to ignore certain products, therefore a list of x number of useless items appears on my 're-order' list and it takes more time to sift through this list than it does to go to my physical shelves with a pencil and clipboard to prepare an order.
3) doesn't understand that a product can be purchased from multiple vendors, the only way I can order 'product Y' is if I'm ordering from the specfic vendor that the product is assigned to, otherwise I have to login to Shopify, edit the product and reassign the vendor, go back into stocky, refresh and add the item. Why can't I simply search from the list of all my products when I'm creating an order?? The application is VERY USEFUL once the order is in queue though. I can easily see what is on backorder and it adjusts my inventory levels VERY EASILY once I recieve an order with packing slip. Please, someone tell me which application can do what I need, I'm so tired of combing through 30+ applications to find an inventory app that can perform basic functions! Just FYI, VEND includes all of these basic inventory functions free, with their POS... come on Shopify!!

Orleans Hot Tubs & Pools
캐나다
앱 사용 기간 8개월
답글 Shopify개 2021년 2월 15일

Hi there, thank you for taking the time to leave a review for Stocky. I am delighted to hear how much Shopify has helped you and we appreciate your feedback. On your first point, regarding custom low inventory alerts, I can see how useful that would be so I'm going to bring this to our developers so that this kind of functionality can be looked into.

Regarding your other points, telling Stocky to ignore certain products and accounting for products that have more than one vendor, there are already steps that can be used for these in Stocky.

Marking a product as Archived in your Shopify admin will communicate that to Stocky and remove it from the re-order list.
Instead of just using Vendors for your Purchase Orders, you can also use Suppliers as a product can have multiple Suppliers.

I'll follow up with you by email with more information on these points for you too!
- Barry