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The agent is very open answering questions on users. Perfect. The agent is very open answering questions on users. Perfect.
Actions speak louder than words, I'm giving 5 stars. Actions speak louder than words, I'm giving 5 stars.
A good app that does a lot. Only giving it 4 stars because I think the user interface could use an overhaul to look cleaner and more minimal similar to what I'm used to with other shopify apps.
My website: www.gearscanada.com
Fantastic App! Some serious work ethics here compared to other apps I used before, i would really recommend this service.
Server DOwn many times during the day. We cannot make Purchase orders when we want to.
Hi, there. Thanks for taking the time to give us your feedback and letting us know about this issue. Our team would love to help with this. Could you please create a support ticket and let us know more in depth about the issue you're facing, and when it seems to come up? Are you having issues using a specific device? Or was it intermittent? -Rio, Shopify Support
Excellent 5 star app, very easy to figure out and configure. Excellent 5 star app, very easy to figure out and configure.
Doesn't load on POS. I was instructed to report the bug but I don't see where to report it. When you try to use it on an iPhone or iPad, (both are using the most recent version of iOS - 17.0.3) it continually refreshes but never loads. It does work on desktop.
Hi, there. Thank you for taking the time to leave us a review for the Stocky App. If you're looking to report a bug to our team, as well as get some assistance with troubleshooting these functionality issues with your iOS devices, it's best that you contact our Retail Support Team. You can reach these folks by opening your Shopify POS app, navigating to the 'Support' Tab, and then calling the phone number that you see there. -Imogen, Shopify Support
Not recommended. Issues:
1. Can't export to excel. I don't know any supplier that takes orders in PDF. Try negotiating prices for hundreds of items in a PDF purchase order.
2. Can't include images
3. Can't change product name or variant name
4. To import cost you need to send an email to them with your price list. Really?
5. SKUs we use are different than SKU used by supplier, there's no field for that.
6. It grades products with A,B,C but it doesn't say anywhere what's an A, B or C
7. Calculations are incorrect. If num in stock is 2 and quantity needed is 7, then quantity to order is 5 not 7.
Does not fulfill the purpose of helping with purchase orders in any way.
Thanks for the review.
1. You can now send to a supplier as a CSV which opens in Excel
2. You can now show an image column on the PO
3. You can do this in Shopify and it syncs to Stocky within a couple of seconds
4. You can now import costs by going to Inventory -> Import -> Cost prices.
5. Stocky uses "supplier codes" and SKUs. Supplier codes are for your supplier and SKUs are your internal reference.
6. Go to Dashboard -> ABC Analysis -> Click on the grade icon to see all products of that grade.
7. There's a setting to include or exclude the current stock level in the calculation.
I've uninstalled and re-installed the app figuring it might fix the week long manual sync that doesn't seem to finish.
Now with the new install it's been 6 hours and it still hasn't synced.
When it was working the app was great it just has syncing problems. While viewing suppliers and splitting the screen you can't click on the vendors.
Latest update removed the ability to create builds for manufacturing product. The only reason to even use the app. Dumb dumb dumb.
Hi, there! Thank you for leaving your review and sharing that context. If you're having any trouble with features in Stocky since updating the app please reach out to our support team through your POS app. We'd be happy to take a look into it with you! -Erin, Shopify Support