Omtaler (250)
Raffiner
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Etter vurdering
Wonderful app to manage incoming inventory. We needed to find an app to track all incoming inventory and updating our inventory and it’s been great. We’ve had a couple of issues but Seb has been on them all and fixes them right away. He’s great to work with! Looking forward to seeing how else it will help us! We also love the dashboard and auto fill on purchase orders based on sales history. Great tool for our business!
Horrible....VERY time consuming if you want it to actually so something right. Probably have to hire someone just to sit on this app 40+ hours a week or it will be extremely inaccurate and basically useless. NOT RECOMMENDED!!!
Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.
Great for large inventory amounts, love the added information this gives. Quick response to any questions we've had.
Wow... after a frustrating experience experimenting with other Inventory Software (primarily Unleashed) Stocky has proven itself to be hugely powerful and great value for money.
Stock Forecasting has transformed the way we order and it even copes with seasonal fluctuations.
A really great App that anyone running a high stock turnover would benefit from.
It's not perfect, but Seb is very responsive and the App is well supported and developing a growing set of features.
Highly recommended
So, I rarely place a negative review but this time I just have to share. Months later, Shopify just doesn't seem to care to resolve the issues so time to share. Sorry in advance for the long post. I am busy just like every other shop owner out there so I am super not happy with having wasted so much time trying to set up things like the barcode scanner, label printing when receiving orders, etc. only to never have the issues resolved.
Stocky has tons of potential but is VERY POORLY SUPPORTED. Don't bother asking their support for help shopify first liners have to idea it is now a shopify app (not new news) so after to argue with the agent, they ask their manager and finally they are forced to try to help you. But honestly if you spent an hour on the app you would know more than their agents. Every answer gets escalated then nothing. Sometime you get an email of instructions but no actual help beyond that.
Hi Guys,
I am so saddened to write this review as this app and support was second to none on Shopify.
Unfortunately now that it has been sold and Seb is no longer supporting it, basic functionality is no longer working like stock takes and stock adjustments if you have a large amount of SKU's, so after a year of working with this system we will be back to the drawing board to find another inventory system that can just track inventory in multiple locations with the Shopify platform.
I have been trying to work this out with the new support team to no avail for the last few months.
Hi there, thank you for taking the time to share your feedback with us - we appreciate it. I am sorry to hear that you have been experiencing issues with the stock adjustments and stock takes with larger volumes of SKU's - this should not be the case. I will be reaching out to you via email to see if there is any assistance I may be able to offer that will get Stocky back to playing a valuable role in your business. Thank you - Beckha.
Stocky literally paid for itself in the first hour of use after set up. The support for us has been almost instant and it is super intuitive to use. Thanks for developing something so useful!
In general it is a good app, but there really needs to be a better way to assign products to suppliers, having to go through pages of products is a pain, especially as if there is only one product on a page, you have to assign a single product.
There is an importer, but I can't find any instructions on how to use it !
This is one of the most useful Shopify apps we have encountered, and well worth the price.
First, some background:
My company is a long-established multi-million dollar company. We ran for about 15 years on our own internally developed code before recently switching to "Shopify Plus" (Shopify's $2000+ per month option). There was a time in the not too far distant past when the only thing my company relied on an ISP for was for the pipe to the internet. We did *everything* ourselves, including maintaining and supporting our own DNS servers, email servers, website, and much more.
Besides having developed our own website code that generated over $50M gross revenue during it’s lifetime, we had many internal R&D projects targeted to replace, one-by-one, our internal servers. Some of our website R&D projects included an experimental Magento site, and other sites, each of which were being evaluated as to their feasibility of replacing our internally-developed site.
In other words, my company has a considerable amount of internal expertise on websites and website development. Thus, I think we are *very* qualified to provide a useful opinion on Stocky.
And as I mentioned above, Stocky is one of the most useful Shopify apps we have encountered, and well worth the price.
For any 3rd party Shopify app, you also need to consider the stability of the vendor before coming to rely on the app. The gravity of this consideration will vary in direct proportion to how easy it would be to replace (with something else) the functions provided by the app, weighed against the cost of the app, as well as the perceived stability of the vendor of the app. Without going into a huge amount of detail on how this evaluation was done with the Stocky app, suffice it to say that we have concluded that Stocky was a “must have” app. It passed our tests in this area.
I know Stocky has an overwhelming variety of features, but if you install it and then focus on only the three features I describe below, it will be *well* worth the money. Then you can investigate the other features as additional "gravy" as you move forward.
These features also pretty much require that you load COGS data into Stocky. For us, this was trivial, as we had the data in our legacy (in-house developed) site, and it was trivial to write a bit of code in our legacy site to write out a CSV file with this data, which was subsequently slurped up into Stocky. There are many other ways to accomplish this as well, depending on your own circumstances, but you really need to record the costs of your products to make proper use of Stocky. Without COGS data, you are flying blind. And Shopify, out of the box, does not store COGS data. You need a 3rd part app for that.
The three important features I think you should use first with Stocky are these:
1. Click the "Statistics" tab on the Dashboard. All of the statistics shown are very useful, but for us probably the most useful one is: “Total stock on hand at cost price”. This is a number that needs to be brought over to any accounting system (we use Quickbooks). I know of Shopify store owners that just SWAG (“Scientific” Wild-Arse Guess) this number, but I don’t think the IRS is going to accept SWAG'd numbers for any but the smallest of stores.
2. Click “Sale Items” on the Dashboard. This report is the equivalent of our old “Dead Stock” report in our old legacy website. This report shows days of stock on hand for all of your products, and you can filter those products in a very wide variety of ways. By looking at the top of the report, and can know what you are overstocked on (thus identifying products to put on sale), and you can look at the end of the report to know what needs to be restocked.
3. Stocky has a number of “Profit” reports that are extremely useful. As I write this, though, the profit reporting is beta, and not available on any normal Stocky menu. You must request the URL for it. But do so. It is worth it— even if Beta. But also be aware that this part of Stocky *is* beta!
If you just use the above 3 functions, you will be richly rewarded for the price you pay for Stocky, in all but the smallest of Shopify stores. Yes, very small stores probably do not need Stocky— and I am not exactly sure where to draw the line. Basically, though, when a store expands to more than a couple of dozen products, you probably need Stocky. And if you have hundreds of products, you *definitely* need Stocky.
Nevin Pratt, CEO
Bountiful Baby
http://www.bountifulbaby.com
P.S. The above was posted from the context of our "Bountiful Baby" shop (www.bountifulbaby.com), but I guess I posted it from my OPSGEAR account (www.opsgear.com). Both of those are our stores, and both stores are using Stocky.
I would thoroughly recommend Stocky. We did a whole lot of research before looking at Stocky, as we use multiple suppliers with varying prices and Seb has worked closely with us to customise Stocky for us to give us a platform that performs to our requirements. We've had first class service rom the outset. www.camperinteriors.co.uk