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I tried to use it and found that it did not accurately reflect low inventory counts .. many out of stock items don't even show up unless i search by the variant that i know has zero in the inventory. It is supposed to make ordering easy. Not. I uninstalled it after trying to use it for a month.
This app only tracks inventory available for sale. It does not also provide a count of stock physically on hand. This means that if you have, for example, 5 t-shirts on the shelf, and someone orders 1, the stock count will now show as 4. However, seeing as you haven't fulfilled this order yet, you still have 5 shirts on the shelf, and your stock on hand count should be 5, while the stock available is 4. if you go and do a stocktake under these circumstances, you will count that you have 5 shirts, while Stocky says you should only have four. If you "correct" this discrepancy, you are now actually making your stock count incorrect. While this isn't a huge deal with only one product, if you have many SKUs, and a large order volume, it is essentially impossible to do a stocktake correctly. Until Stocky creates the ability to track both stock available as well as stock on hand (something that Tradegecko does while integrated with my Shopify store with no problem), Stocky is basically useless.
Amy here from Shopify Retail Support. Thank you for your feedback. I know stocktakes are a critical part of inventory management and I am sorry to hear that you found the process frustrating.
I did some investigating on this issue and I found a solution. In the Stocky app under Preferences > Stocktakes there is a check box to show unfulfilled quantities on the stocktake. This will ensure that ordered items that are unfulfilled and still on the shelf are included in the total count. I will be reaching out to you directly by email as well in case you have any further questions or feedback.
Amy T. | Retail Support Specialist
Can't use all features in the POS PRO app, contacted the support, but they are unwilling or unable to fix the problems. not recommended, if you use Shopify POS
Hi, there! I appreciate the desire to manage inventory within the Shopify POS app. At this time, the focus of Shopify POS is selling to customers in person, while all admin tasks including inventory management are handled either directly in the Shopify admin or in the Stocky app. Our team is happy to submit feature requests to our developers on your behalf, so please contact us again via the Help Center if there's anything else you'd like to add to the feedback you've shared with us. Thank you! -Sophia, Shopify Support
I do not recommend this application at all! It has a very long way to go before it will be an efficient inventory management application. You have to upload your products into shopify but the costs don't sync. You have to manually do that so none of your reporting is accurate, and you can only do this step once a day. It is not user friendly like the video above presents. You have to toggle back and forth between stocky and shopify to make it work. The shopify retail support told me to just enter my costs and other details into both stocky and shopify dashboard. What is the point of having this application if I have to do that? Barcodes are not made in this application, you have to go to the shopify dashboard and search out the items and then tell it to create the barcodes. Not effective at all.
Server DOwn many times during the day. We cannot make Purchase orders when we want to.
Hi, there. Thanks for taking the time to give us your feedback and letting us know about this issue. Our team would love to help with this. Could you please create a support ticket and let us know more in depth about the issue you're facing, and when it seems to come up? Are you having issues using a specific device? Or was it intermittent? -Rio, Shopify Support
Doesn't load on POS. I was instructed to report the bug but I don't see where to report it. When you try to use it on an iPhone or iPad, (both are using the most recent version of iOS - 17.0.3) it continually refreshes but never loads. It does work on desktop.
Hi, there. Thank you for taking the time to leave us a review for the Stocky App. If you're looking to report a bug to our team, as well as get some assistance with troubleshooting these functionality issues with your iOS devices, it's best that you contact our Retail Support Team. You can reach these folks by opening your Shopify POS app, navigating to the 'Support' Tab, and then calling the phone number that you see there. -Imogen, Shopify Support
Latest update removed the ability to create builds for manufacturing product. The only reason to even use the app. Dumb dumb dumb.
Hi, there! Thank you for leaving your review and sharing that context. If you're having any trouble with features in Stocky since updating the app please reach out to our support team through your POS app. We'd be happy to take a look into it with you! -Erin, Shopify Support
Recommended by support
Store changes required Stocky is available with a POS Pro subscription.