Stocky

The very fact that Stocky doesn't import cost prices renders it useless. I've given two stars as the rest of it looks ok.

We switched to Stocky so that we wouldn't have to use different inventory systems for our website and brick and mortar. While some functionality is useful, there are some major issues. Our biggest has been that Shopify is refusing to fix a bug that makes every item show up on POs for any location, even if the item is only sold at one location. This has been immensely time-consuming and has led to us spending significantly more time on inventory management than is necessary. Buy beyond that, it was very frustrating to hear from Shopify that they're not planning to fix it at all. This clearly communicates to me that they don't actually care about our experience, and is very disappointing. I would not recommend going through the trouble of getting started with Stocky.

App is useful in some areas but completely useless in others and unfortunately since Shopify purchased it, there's no support. Shopify support has no idea how any of the functionality works and some members of the support team aren't even aware that it's now owned by Shopify. Why isn't there a support team dedicated to learning this app? I'm not sure why Shopify bothered purchasing it.

I have used this app since switching to Shopify in January 2020. I find it quite frustrating and not very intuitive to use. There is lots of duplicate effort required between Stocky and Shopify, they could do MUCH better. Even as simple as putting the cursor in a field selected when a window pops up. Windows disappear if an item is not found in a search and you have to start over. The small things that waste time add up in a hurry when you are adding lots of seasonal products. It would be fine if you only had to add new items occasionally, but our inventory is always changing. Also, no integration with accounting software is so frustrating. Shopify really needs to look at the whole picture of small business, retail, online, accounting, and offer a complete integrated system without all the 3rd party apps.

Does some of the basics, but is far from being actively supported/developed. Want to print reports on an 8.5x11? Well you'll have to shrink down their default A4 generated reports - with no option to set another output size standard. Want to make a stock adjustment? Sure, and it even gives you the option to add notes and define the reasons - but print the report and that essential info is conveniently excluded. Want to know the total cost of items on that stock adjustment? Get ready to add them manually. Want to export vendors, perfect, easy. Want to import new vendors - sorry, no such basic luck. On top of that, vendors are paginated - so enjoy clicking 'next' over and over and over to get to the end of your vendor list. Also, did you add a vendor with a typo in the name, or are no longer using them? Sorry, can't delete the vendor, you have to 'hide' it. I could go on and on...there are SO many things which clearly show nobody "working on" this app have ever used such an app or know the first thing about inventory management/receiving. Judging by the reviews here, Stocky once had amazing support before it was acquired by Shopify. Want to talk to current support? Enjoy the AI chat bot rodeo. I'm making it work, but it leaves a LOT to be desired.

Needs to be able to syc product cost. Can't send a purchase order without a cost. Also, would be nice to be able to see inventory by suppliers, not just vendors.

Been trying to use this app for about a year to manage my inventory for two physical stores and my online store. Very difficult to use the Purchase Order feature for my entire business. The app only allows POs for each store independently of each other. I have tried calling for help through Shopify, but hard to find anyone with expertise. I can view all my inventory on one screen, so why can’t the app be able to do a PO for all of the inventory? Doesn’t make sense.

Was a good app to see and manage inventory but for some reason Shopify decided that only customers with a physical storefront (the customers that need a POS) only need to see and manage their inventory. Interesting and really short sighted, very disappointed with Shopify removing this from a basic function...don't they realize the better the stores on Shopify manages their inventory the more money they make??

Not recommended. Issues:

1. Can't export to excel. I don't know any supplier that takes orders in PDF. Try negotiating prices for hundreds of items in a PDF purchase order.
2. Can't include images
3. Can't change product name or variant name
4. To import cost you need to send an email to them with your price list. Really?
5. SKUs we use are different than SKU used by supplier, there's no field for that.
6. It grades products with A,B,C but it doesn't say anywhere what's an A, B or C
7. Calculations are incorrect. If num in stock is 2 and quantity needed is 7, then quantity to order is 5 not 7.

Does not fulfill the purpose of helping with purchase orders in any way.

I've uninstalled and re-installed the app figuring it might fix the week long manual sync that doesn't seem to finish.

Now with the new install it's been 6 hours and it still hasn't synced.

When it was working the app was great it just has syncing problems. While viewing suppliers and splitting the screen you can't click on the vendors.