Stocky

BEWARE, shopify Ruined this app by buying it. I used to pay $50 a month for Stocky before shopify bought it and it was worth it for the amazing customer service. There have been zero changes or updates, and the shopify customer service team doesn't even know how to use the app, so they can't help with anything. As others have mentioned, the forcasting feature isn't accurate. Plus there's no way to see which products are on order easily. Products are virtually impossible to edit individually- in order to update a cost I have to go into the supplier, find a product and edit. I have products that are carried by multiple distributors and have to assign each product to each distributor individually, a 7 step process per product, per distributor. suppliers --> choose supplier --> settings --> manage products --> assign products --> search --> add selected products. I miss Seb from Stocky!

I'm pretty much done with this app. I've been using it for 3 years. When I print off an in-stock inventory report any new products ordered and received have no cost listed (but the P.O. was created and received in Stocky complete with prices) I went to another report and was able to click and enter cost for the products. There was no save button and typically Stocky saves automatically. I printed a PDF and there were no costs listed despite having entered them. I "updated" and all the costs I had entered on the screen disappeared. I checked my settings and Stocky is apparently syncing with Shopify so there shouldn't be an issue as Shopify has costs entered for each product. I'll look to see if there is a Stocky specialist but it may be time to find something else.

I tried to use it and found that it did not accurately reflect low inventory counts .. many out of stock items don't even show up unless i search by the variant that i know has zero in the inventory. It is supposed to make ordering easy. Not. I uninstalled it after trying to use it for a month.

I am fighting to get Stocky to work with the DYMO required label printer. Is Stocky REALLY the only app that helps you receive products and prints labels?

This is what I was told recently-
" I was checking here and the newer models of DYMO Label Writer printers such as the 550 and 5XL do not work with the older DYMO Label Software. They only work with DYMO Connect for Mac, which is not compatible with Stocky as the web service was removed from the software. Note that this is a limitation from DYMO and not a decision Shopify has made."

In response to shopifys reasonse below. Your technical support is the one who informed me that the Dymo printer required to use the stocky app is not compatible. Stocky all will not recognize the label attributes from the new dymo software.

We have 8 brick and mortar locations, the app make it using for forecasting inventory needs at each of our locations, creating purchase orders based off a set criteria that you set and creating transfers between locations. It appears to be doing a good job that. I tested out the app a few years back and got frustrated with it and stopped using it. Thought I would come back and give it a try again. So far I am happy with it. However, there are some areas that need some improvement to make the app better. - I like the fact that it has a way to print barcodes based off purchase orders and stock transfers. However, it's only limited too Dymo printers. We use a Rollo at some of our locations. Would like to see more flexibility there. - When creating purchase orders and stock transfers based off suggestions, I would like to see a filter added to say "Show Minimum Re Order Stock Required". For example, ff we 1000 SKUs I don't want the purchase order or stock transfer suggestions to show me 900 SKUs that require us to order just one. It would be nice to set a minimum amount to be displayed on the purchase order or transfer such as 5 or 10 or whatever number we want. Because now, I have remove all the 900 SKUs individually by clicking the trash can icon to the right that I don't want. Or if this is not doable then add a checkbox next to all the SKUs on the purchase orders and transfers to allow me to select the 900 and hit remove. --- Also products are showing up when running the suggestions that are stocked at the location. Our team is open to working with Shopify to help make this a better app. It's a win - win for everyone.