Stocky

Great potential — completely neglected by Shopify

Stocky has the potential to be a fantastic app, but it’s been completely abandoned. I was told it used to be a 3rd-party app that actually worked well before Shopify took it over — and sadly, they’ve done nothing to improve it. In fact, they’ve even removed some of the original features. If I were the original developer, I’d be heartbroken to see what it’s become.

I’ve tried multiple times to integrate Stocky into my business, but it’s missing some really basic processes that make everyday use painfully slow and inefficient. There’s no way I could ask my team to work with it. I’ve ended up sticking with Google Sheets, which is far clearer, faster, and adaptable to my needs.

Whenever I’ve contacted Shopify support about Stocky, they’ve known absolutely nothing about it. I had to push to reach two people who seemed to understand it slightly better — but even they couldn’t offer any real solutions.

There’s a real gap in the market for what Stocky should be doing, but it seems it’s just not “glamorous" enough for Shopify to care about. A real loss.

We have loved this app, but now I cant bring in a new product into the purchase order, it cant find the item. Also, cannot do an inventory adjustment on a new product, cant find the item. I've had a case number over a week now, no solution. My receiving team is in gridlock! It has brought out warehouse receiving to a stop.

I enter a invoice and go to print labels, I get this error message. Had stocky now for a number of years, this has just happened.

error message printing label extensions , the calling thread cannot access this object because of a different thread owns it , bad request.

1. Have reloaded Dymo and the drivers ( shopify tech support helped and was excellent )

2. Have called dymo global and all is working from their end and printing correctly.

3. It has to be a stocky issue?

Any help from stocky Tech department.

Thanks

Kevin Lee
Papanui Cycles Ltd
NZ