Store Commander

Hello Sir,

Thank you for your interest in our application Store Commander for Shopify.
Why didn't you contact our support as soon as the problem appeared? We're delighted to help customers who contact us.
You can access our support directly in the App via chat, or from our website by creating a ticket.
I can confirm that image loading is indeed present in all versions of Store Commander.
We can no longer investigate the problem since you uninstalled the application before contacting us.
It's true that we don't speak German natively, but today's online tools make it easy to communicate with our support team in any language. We strive to provide the best possible service to our customers. If you need to modify your images in bulk, please contact us.

German version > Translated with DeepL.com (free version)

Guten Tag Herr,

vielen Dank für Ihr Interesse an der Store Commander App für Shopify.
Warum haben Sie sich nicht sofort an unseren Support gewandt, als das Problem auftauchte?
Wir helfen den Kunden, die sich an uns wenden, gerne weiter. Der Zugang zu unserem Support erfolgt direkt in der App über den Chat oder über unsere Website, indem Sie ein Ticket erstellen.
Ich kann Ihnen bestätigen, dass das Laden von Bildern in allen Versionen von Store Commander vorhanden ist.
Wir können das Problem nicht mehr untersuchen, da Sie die App deinstalliert haben, bevor Sie uns kontaktiert haben.
Wir sprechen tatsächlich kein natives Deutsch, aber mit den Online-Tools ist es heute einfach, mit unserem Support in jeder Sprache zu kommunizieren. Wir bemühen uns, unseren Kunden den besten Service zu bieten. Wenn Sie eine Massenbearbeitung Ihrer Bilder benötigen, wenden Sie sich bitte an uns.

Vincent
CEO

Thank you so much for your amazing review - really appreciated by our whole team. 🙏

Vincent
CEO

Thank you so much, URSUL PARIS® !

The whole Store Commander Team, are really grateful for your feedback :)
We are delighted to learn that you use for your e-shop daily maintenance.

Vincent
CEO

Thank you for sharing !

After more than 10 years into the PrestaShop ecosystem, we are delighted from now on to help the Shopify e-merchants. Optimizing the maintenance of your product catalog daily and saving your business time is our utmost goal.

Vincent
CEO

Hi Farm Vibrance,

We are sorry to hear about this first experience, but we have good news for you! The whole team thanks you for your comprehensive feedback. We used your comments to improve the App.
We have rebuilt the App with a new way of working, the speed increase is huge!

> Completely overpriced with a steep learning curve.
We changed the plans to fit the needs of Shopify merchants.

> We spent a lot of time in letting the app import our products and collections
The import process is now 5 times faster!

> and within a few minutes, it seems that the 100 free API calls were over! Their plans are confusing.
> I have no idea what they mean by an API call and how and why in populating one manual collection with 159 products, 100 API calls were consumed.
We renamed "API Calls" to "Credits" and 1 credit = 1 update (which can be for multiple changes).
For example, 1 credit is used to change the name, price and tags of 1 product.

> There is no button which says "Sync" / "Export" / "Import" or similar so that you know what you are doing and to prevent these API calls from happening automatically in the background without your knowledge.
We added a window to list the changes before you click on "Send updates". This way you can check the items you want to change before sending them to Shopify.
The cost of the credits is displayed at the top of the App.

We encourage you to reinstall the App. There is a free plan that allows you to test this new version.
We will be happy to add additional credits, please contact our support team for this.
I hope that all the work we have been doing lately will lead you to change your 2/5 rating.

Vincent
CEO