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I installed this app with the hope to duplicate our production store onto a developpment store. Not only it ended with an "error" (unspecified) but it totally broke our development store that must now be restored. We tried to do it on a fresh store, no more luck. Send a message / email to support (no chat available), no answer after 4 hours... still waiting.
I will ask for a refund, we will see ...
After a first "fail", I followed the "solution" given by the app support (copy metafield definitions between the 2 sites) . But the copy still ends in a fail. I asked, again, for a refund, still waiting...
The apps broken and support do not reply.
Installed this app on two of my websites, and paid for the full pro plan. The app worked brilliantly for a full copy over, and then successfully a few more times to copy individual collections that were edited from one website to another. However, for the last few weeks the app will not load, and won't let me access any of the data. I have reached out to customer service and after one reply ...
Hello! Kaleigh here from Rewind Support. I wanted to address your concerns because it seems my support team has been trying to get in contact with you for several days now ...
This app is a fail.
It promises to do a copy of your store but in reality the copy is not complete. There are many elements that can not be automatically copied and the company hides it until customers pay.
Even I requested my money back, the developer replied by saying that the information is clear -which was not-.
It would be fair that the company clearly states -before paying- which items ...
Hi there,
You will see in our app description a full list of items that we support copying, as well as a list of items that are currently not supported due to limitations in ...
I need help, I copied the theme of one of my websites and nothing happend in my new store. I need the refoung of my money. I did nothing
Hi there! We’re sorry to hear you ran into an issue with your theme copy. Brittney from our Support Team reached out to help on April 29. We’ve also gone ahead and issued a ...
One star is due to the fact that this app is a rip off. they are not telling you ahead of time that you will need to buy subscriptions for all the sites you want to copy to :(
We apologize that this wasn't immediately apparent to you, and we have put your feedback into action by updating our app listing. Because the app listing offers limited space ...
Worst situation imaginable. After coping product over between two of my stores, I was having an issue where edited products would daily revert back to original pictures and descriptions, losing me hours of work per day. I uninstalled rewind copy and rewind back up and severed the link between stores. Yet the issue remains, now a month later and I cannot launch my new store because products cannot ...
Hello, Kaleigh here from Rewind Copy Support. I wanted to reach out and let you know that our developer team fully investigated this issue and found conclusively it was not ...
App copy half of the things.
It was completely unusable. I used a dev and he has to redo everything basically costing me 3 times this app. I think it would have been cheaper to go without this app. I asked for support but so far except saying that my dev was incompetent they didn't help me at all. I rarely don't recommend an app, but I'm not recommending this one.
bad app, i deupplicated two time all my collection and two time a lot of collection were missing, a waste of time