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This app is a fail.
It promises to do a copy of your store but in reality the copy is not complete. There are many elements that can not be automatically copied and the company hides it until customers pay.
Even I requested my money back, the developer replied by saying that the information is clear -which was not-.
It would be fair that the company clearly states -before paying- which items will be duplicated and which not.
Hi there,
You will see in our app description a full list of items that we support copying, as well as a list of items that are currently not supported due to limitations in Shopify's API. We try our best to ensure that merchants have the right expectations prior to installing our app and I apologize if you had missed these lists.
If you would like any further clarity in to why certain items may not be supported for copying, please don't hesitate to contact us at help@rewind.io
Great app. Almost zero effort, no hassle, peace of mind, just pay and get it done :)
If I had to find any inconvenient I would say that it is a little bit slow, it took some hours to complete, but having said that, it's once in a lifetime that you need to wait for that.
The app did really well copying over test products for us. No complaints with replay as a company either.
That's great to hear! Thank you for writing a review, we really appreciate it.
This app does exactly what it says it does, well worth the money. Highly recommended for copying content from one store to another.
We do our best to make sure that our apps do exactly what we say they do, which may seem obvious, but we're glad it's appreciated. Thanks for the review!
This is the first review I've ever written on the Shopify app store, and I'm writing it because I think a solution like it is what the community really needs.
First off, this app is by no means creating a complete duplicate of your master store—I found that out the hard way when I realised that a theme copy did nothing a manual move couldn't do. I had many a custom-made change to my theme and they did not move, and I paid US$19 for something I could have done myself in three minutes.
With that being said, the limitations of the app seem to be because of Shopify's imposed limitations on app developers, not because of a lack of competence on the app developers' part; I'm sure they are trying to cram it with features.
All in all, the main reason one would be utilising this app is to create as a close a clone as possible of the one's main store. This app stills fails to deliver a complete experience, but I am looking forward to what's in store—and am still adequately happy with what has been provided thus far.
No other app seems to match it at the moment.
P.S. The customer service I received was superb.
Store Copy – Replay is useful for busy marketers and Easy to use. Support is friendly and responsive
That's great to hear! Thanks for sharing a review.
A fantastic app that did exactly as it described-copied my store to my new store that I'm using for US customers. Has saved me alot of time building the store all over again. Thank you
That's great! Thank you for the review :)
Works very well, saved a ton of time copy/pasting items to ou retailer's site. Overall very satisfied
We're very glad to hear that! Thank you for writing a review, it means a lot to us.
Excellent app - worked as advertised and when a small issue arose, their support team responded rapidly, expertly and a friendly manner. Highly recommended!!!
Thank you for the kind words! We take pride in our support team and are glad to hear they were able to help out.
I need help, I copied the theme of one of my websites and nothing happend in my new store. I need the refoung of my money. I did nothing
Hi there! We’re sorry to hear you ran into an issue with your theme copy. Brittney from our Support Team reached out to help on April 29. We’ve also gone ahead and issued a full refund for the copy. We’re looking forward to hearing back from you so we can troubleshoot and get your theme successfully copied over.
We kindly ask our customers to get in touch with our team at help@rewind.com with any issues prior to leaving a review. We have a dedicated Support Team of 6 available to troubleshoot, help run a successful copy, and answer any questions you may have. If we’re not able to help, we’ll issue a full refund per our Successful Copy Guarantee.