Recensioner (104)
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Installed this app on two of my websites, and paid for the full pro plan. The app worked brilliantly for a full copy over, and then successfully a few more times to copy individual collections that were edited from one website to another. However, for the last few weeks the app will not load, and won't let me access any of the data. I have reached out to customer service and after one reply saying everything was working fine, I can't get an answer out of them. The app still won't work on either site, and there has been radio silence on the support end despite screenshots and follow ups from my end.
Hello! Kaleigh here from Rewind Support. I wanted to address your concerns because it seems my support team has been trying to get in contact with you for several days now with no response!
Seems like we might be missing each other - but someone has reached out to you again today. We suspect the issue you're facing has to do with an outdated browser and we recommend upgrading to Google Chrome and trying again. Certain elements of the Shopify Copy app have not shown up properly in older versions of Safari and it's likely a display error related to the browser.
As I say - someone has reached out, so hopefully you'll receive her message very soon.
used it to copy my store to 4 additional domains and it worked perfect and even copied extra meta fields after the support team added me to their beta for that requirement. saved me a lot of time. thanks!
Great to hear that Replay worked well for you, and that you were able to benefit from the metafields beta!
Great! Did exactly what we need: copy the products, collections and pages from one store to another two.
Did what we expected it to do - created a copy on a new storefront. Minor issue - the ongoing sync overwrites changes made to the new store, which was not ideal for us but was also expected so we can't complain.
Thank you for taking the time to write a review! Glad to hear it went well. We have passed your feedback along to the product team to check in if there's anything we can do to improve that.
Great, much needed in order to copy existing store to create test store. Easy to use. Copy as much or as little as you need.
................This app is so easy to use! I highly recommend it if you are duplicating your store.
Glad to hear that!
Good product, good support, good people. Would be good to have a bit more granular control of what gets copied.
Thank you very much! Our product manager has reached out to learn more about what you were hoping to do with more granular copies. We'd love to be able to make that happen if it's possible.
The Replay app is great and they provide really helpful customer service which is so appreciated. The copying service is excellent too and very easy to navigate around. The app works really well and we highly recommend it to others.
Thank you for the kind words! We're very proud of our support team, glad to hear you had a positive experience.
This application and there backup aplication are fantastic. They're a Canadian based compny so you're assured of information privacy. Keep in mind there's a couple of things that this app does not copy such as template config. But this can easily be done by uploading the images. Also the website menu will have to be set up again but that's it :)
We used the app to copy our store and it just happened that they had a small technical glitch while we were trying to do that and kept running into issues. Sarah was super helpful and explained the glitch and what that meant for what we were trying to achieve and then she helped us out by copying some pages manually and making the needed changes herself, while keeping us updated on what she was doing and asking for feedback. We really appreciated that and are very satisfied with their service.