Rewind Staging , 102 reviews

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently duplicate and modify sites for different countries, create private staging sites for testing, and back up websites. It's praised for its ease of use, quick setup, and high performance. The app provides flexibility in choosing which site elements to sync and supports managing multiple e-commerce stores across various domains. Many appreciate the responsive and helpful customer service.

December 28, 2023

The apps broken and support do not reply.

Astra Straps
New Zealand
Over 2 years using the app
October 22, 2023

Great service. I had an issue copying blogs to the new site, and tech support stayed with me until it was successful. Great work!

Lounge Wagon
United States
22 days using the app
February 9, 2024

We have been using Rewind Staging for about 1-2 weeks now. The initial setup between our live store and staging store was surprisingly simple. Literally, a handful of clicks I think. I appreciate the granularity that Rewind gives you when determining which parts of my site I want to sync. Today I also had to reach out to support for a little help getting the Rewind task notification emails switched over to come to me, the developer, instead of the store owner. Bianca was super helpful. I had a reply and solution in under an hour or so. Very nice. Would recommend it for sure.

CheetahWrap
United States
October 22, 2023

Great app! Does exactly what it says it does, and does it well! Customer service is 5 stars.

Apothecary's Garden
Canada
1 day using the app
February 25, 2024

Simple, easy to use, Needed to copy meta fields, emailed help on a Sunday afternoon, within 1 hr got resolution ON A SUNDAY!! Well done, Brittney! thank you

PAD_DEV
United States
Edited June 21, 2023

This app stopped working without notice, products don't sync.

Inline app support links broken. Would be super careful before upgrading to a paid version.

UPDATE:

The support team reached out promptly and helped diagnose that the products weren't syncing due to a known product constraint & that the in-app chat support was down because of a bug.

Dandelion Chocolate
United States
9 months using the app
Rewind replied June 12, 2023

Thank you for taking the time to reach out. We're sorry to hear about the issues you've encountered and apologize for any inconvenience.

Our support team is actively investigating the syncing issue and broken support links you mentioned. We're looking forward to hearing back from you and getting this resolved.

March 20, 2024

Great service! One of our themes wasn't being properly copied to the destination store and Noah helped us a lot!

Madesa MX HOMOLOG
Mexico
Edited July 3, 2023

Pretty easy to copy a site so you can work on it without messing up your live site, and you can then set it up to push the changes back (with some caveats that are more about Shopify API restrictions mainly affecting products, but nothing that cannot be tweaked afterwards). The support is responsive when I was having some issues and I had some questions as well.

I do agree with others on here that $99/mo is a bit much, but if you can do what you need within that time frame its actually not so bad.

MGMD Dermatology
United States
9 months using the app
August 25, 2023

Love the app. Has helped me grow my stores quickly by allowing me to copy products and collections across my various brands.

Newfoundland Coffee Company
United States
18 days using the app
Edited May 11, 2023

This app used to be decent, now they want $99 per month + $29 for additional stores. They used to have an option where by you pay as you go for the items you wanted to transfer over, and this made sense, unfortunately no longer available, so we have moved to competitor that does offer this pricing model.

The app worked well, I do still think the pricing is unworkable for most and am really disappointed pay as you go is no longer available.

Ardour Sandals
New Zealand
About 13 hours using the app
Rewind replied May 11, 2023

Hi there, thank you for taking the time to leave a review, and we appreciate your pricing feedback. We currently offer a free 7-day trial that allows you to run unlimited copy tests, which can be cancelled anytime. We encourage you to check out our Protection Suite bundle, which includes Backups, Staging and more at a discounted monthly cost. Please do not hesitate to reach us at help@rewind.com if you have any questions or need assistance.