CopyCat ‑ Store Duplicator
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Customer support replied and fixed the issue, so i edited my review, to be as honest as possible
this was my initial review:
dont waste your money, this app will copy very few items, even tough i paid the most expensive plan, it copied less than 1800 products, than failed each time i tried to make it work
customer service is not responding
Hi Sarah,
Thanks for reaching out and leaving a review. We replied to your email within an hour. Could you check your spam folder?
I'll also reach out to you via a separate email just in case. We would of course like to have this resolved.
Its pretty good app if you have limited data under 50,000 variants.
Hi Rob,
Thanks for reaching out and leaving a review.
I replied to the email you sent on the 23rd of June within 3 hours. Could you check and see if this email ended up in your spam directory? Alternatively, if you open the app and use the chat bubble on the right side we can have a direct chat.
We are of course happy to provide a full refund if you are not happy.
I'm looking forward to hearing from you and sorry for the inconvenience.
Superb app to help in duplicating store
This is a great app. It helped us duplicate some products from our main store to our testing stores. We had some questions, but Don from support was extremely quick and helpful. I can 100% recommend this app!
A great application for transferring collections and a blog. He just saved us.
We transferred some of the collections and then I forgot about this app and how glad I was to find it again to transfer the rest of the collections.
A handy app to quickly transfer products!
Worst App. No Reply on my 4 emails after 18 days. They are just making fool. Keep away from the app. This app doesn't work. They just charge you money. But no results.
Thanks for your review. To give full transparency and the truth to fellow Shopify merchants, here is what happened. It was an unfortunate situation where we did reply to the email, but the email ended up in the merchant's spam folder. We've tried everything to resolve the matter and also refunded their payment.
We promise that the app does work, and if you do run into any issues, just reach out to support, and we will help get everything sorted. We will always refund you if you aren't happy for whatever reason.
Worth every cent
The process is quick and easy. Great communication with team.
AMAZING!! 10/10 this was sooo easy to use and achieved exactly what I needed it to. I highly recommend this app. We got it to back up our store and also test out new layouts and themes and it is perfect.