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Support for this app is fantastic. Works great on our websites, but do find many customers try searching for location at the store locator as it is at the top. Would be great if the layout for Store Locator and Location search had same layout.
Store Locator is simple to use and customise. Customer support has also been swift and sorted any issues straight away. They have fixed a problem with the Google API Key immediately. Great App!!
Definitely the best store locator you will find for free. There's a couple of little issues to work around like needing lat/long for bulk import, but their tech support has been super helpful.
The customer support for this app has been GREAT! The response time has been within a few minutes, and they have really provided help to solve my installation need.
I appreciate that it's free, but twice I have reached out to support without a reply.
As a user on the website, the option to add your address to the store locator is pointless because the store locator does not return locations based on your address. The stores are listed in the order that you the admin originally input them when building the store locator for your website. So, if I list myself in Florida, it won't show Florida locations ... not first nor in terms of distance from me. Instead, it will show then however I listed them ... so it might be Hawaii, California, Florida, then New Jersey. I reached out to support to see if I had made an error or if the return of locations didn't include the location functionality - no reply.
Then I had a customer tell me the store locator was down and they were trying to see locations. I checked and the store locator page being used no two of my websites were showing an error on the website. I wrote support. No reply. Mysteriously, the locator came back up a few minutes later.
I sincerely appreciate what is built here. And I sincerely appreciate that it's being offered for free. I just wish customer support was there ... and I wish the locator returned results based on the user's location.
Bulk import won't work, used their export template and have a valid google api key applied. Reached out to support 3 times, never heard back. Switching to a different app.
Was provided with incredible help when trying to set up the app and connect the Google API. They were very patient and assisted me with getting started. Can't wait to use this app to display my stores stockists!
wouldnt bulk upload, total waste of time, now it's not eve appearing in app so i deleted.