MSPL Store Locator

When it comes to customer service, they are outstanding so 5/5 on that. But the page is slow to load, so overall I have to give it a 4/5. Very good for a free app.

Their page loading times are horrible. It took over 2 hours to enter 8 locations on a map with their website constantly timing out. We have gigabit speed internet so I know it wasn't on our end.

We've been using the app for a few months and are happy with it. The setup with Google Maps was a little intimidating but following their exact instructions got us through it just fine.
We had a minor problem with the app not running on one of our computers- support advised us to clear out Google cookies and cache and that did the trick.
It's been easy to add to stores to the locator and our customers have found it easy to use as well.
At $6.99 for the plan that we needed we find it worth it and very competitive with any other app that we were looking at.

we have been using the app for about 2 months and are very satisfied. The customer service is friendly, competent. Any concerns about changes were dealt with within 24 hours. Customer requests were also followed up immediately. We can recommend the app (storelocator) and look forward to further cooperation.

I used the app to help me list all of our stockists. I uploaded over 100 by bulk using excel. The app is very straight forward. I had a minor issue with activating my Google API key, and the support team responded to me within a few hours which is rare in Australia.

Pretty basic app overall, but it's great value and is 5/5 for value to functionality.

Overall a bad experience. We had code spoiling the UX of our website. The Store Locator Team took ages to adress it, until today its not fixed and at some point they would not answer to emails anymore. Horrible. Don't use.

Got the app set up relatively easy. Did require some help from support for a couple of things but they were very responsive and helpful.

Great app and support!
Installation was easy. Needed some support for the functionality of the map, for working with Hebrew characters and for uploading multiple records.
All was sorted out in a very professional matter.

P.S.
For all of you that didn't get a response from the support, It seems there is some kind of problem with the emails from them and not all of them are arriving. Try to contact them from a different email address (worked for me).

This app was bug-ridden...it rarely ever functioned properly. I finally got around to deleting it. Definitely not worth the money. Further, the import/export function didn't work all that well, either.

Support for this app is fantastic. Works great on our websites, but do find many customers try searching for location at the store locator as it is at the top. Would be great if the layout for Store Locator and Location search had same layout.