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Great app and support! Highly recommend
Great app! Easy set-up in minutes for close to 2,000 stores. Works very well!
The app just did not work. It was pretty. But didn't work. When a customer would visit the page, the map wouldn't load. If they hit refresh it was fine, but none of our customers knew to do that. I tried getting support from Bold, but it was quite possibly the worst experience I've had with a support team. Every day I'd get one email from them, asking to clarify what browser I was using when encountering the error. So I'd answer that the error was on all browsers. The next day Alexa would write back and ask me which version of the browser. So I told her it was every browser we could find, and the newest versions of each. The next day it was another email from her asking what operating system I was using. It was terrible, almost as if she was dragging it out so that we'd use the entirety of the trial period and we'd be charged. I've since found a free store locator app that, although it doesn't look quite as pretty, actually works. Did I mention it was free???
It does not work. We have tried reaching out to support, but no help from there side as well. Whenever you try to save the API key, it refreshes as soon as the page refreshes.
Within minutes i received an answer on my ticket. They gave me all the support i needed to help me setup my Store Locator!
While we haven't launched our new Shopify store with the Store Locator app just yet, I can't express how excited I am about how awesome the features are and how easy it is to use. Uploading our retailers was a breeze! And we've never been able to filter our retailers before, we're sure our customers are going to love it! I can't wait until we launch the new website with Store Locator so we can see where customers are searching for us - this will be EXTREMELY useful in our search for new markets and retailers to carry our line. Thank you for such a great app!!
THE PATENT LAWSUIT TROLLS ARE SCAMMERS You may have seen reviews mentioning that installing this app led threat of a lawsuit. Be aware, it's a scam. In 2011 there was a patent granting GEOTAG the protect the marking of physical locations on a map for goods and services (474 Patent). This patent was overturned in 2016 in Microsoft/Google vs GEOTAG (look it up). Here is a copy-paste from the Federal Court of Appeals - "We have considered GeoTag’s remaining arguments and find them unpersuasive." If you ever get a solicitation regarding a patent infringement regarding the mapping of physical locations on a map, it's likely a scam. We can thank Google and Microsoft's legal teams for doing the groundwork on this.
Very friendly app.
Easy to use and manage.
No issue.
Faster to integrate.
Dominique Gazel - owner
Very happy with the app. Works perfectly with all the functions I need, and no glitches at all. Shoutout to the wonderful customer service too - especially MC, who helped tweak the app to match it with the rest of the website very quickly.
Hello there! Thanks so much for the kind review, and best of luck with Store Locator! Let us know if there is anything more we can help with in the future. :-)
This app is amazing and is so worth it and their customer service is beyond exceptional... Thank You sooooo much Nir for the help you are the best !!! xoxo