Recenzje (446)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 83% ocen to oceny z 5 gwiazdkami
  • 11% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
6 wrzesień 2019

First poor experience with a Bold app, but unfortunately their Store Locator is barely usable at the moment until their engineers fix an issue with the newly updated stores showing up as a Non-geolocating store instead of showing the location. So Merchant (you and I) has to manually go in and set each location (their support team's own words). Which I can't realistically do for over 500 stores. According to them, they are working on this bug and will update as soon as they can. For the time being I uninstalled and went with another app.

Spa Sciences
Stany Zjednoczone
11 dni korzystania z aplikacji
18 styczeń 2015

Great app on first sight but one really big issue:
When you add a stores address it's not showed correctly on the map. You have to manually put the dropper in the correct location. If you have one shop maybe thats easy but we have 27 so thats impossible.

Also, when the customer sits on the page with the location and you press GET DIRECTION it's location systeem, again, is showing totally wrong things.
For example, according to their system I'm in South Africa now while I'm in Brussels... thats not a small error. ;-)

Sorry, we're not using it anymore. For a paid app this can't be I think.

Make-Up Designory (MUD)
Belgia
7 dni korzystania z aplikacji
6 marzec 2014

Awesome app. Saved me hours of custom programming and is quick and easy to use. The only bonus feature would be if we could control the stores in the shopify admin vs the boldapps admin. Either way it still works great.

www.simplicitylaser.com
Stany Zjednoczone
Około 5 godzin korzystania z aplikacji
6 listopad 2013

Good app. There are some bugs though and support is a little slow.

It currently crashes Safari in iOS 7.02 and iOS 7.03.
There are some issues with responsive websites.
And many zip codes do not search correctly.

Hopefully these will be ironed out - because the app as a whole is terrific.

Deering® Banjo Company
Stany Zjednoczone
5 dni korzystania z aplikacji
12 maj 2020

I just installed the app and was having an issue with linking to location page to my navigation. Went to chat support and was connected to Naman and couldn't be happier with the results. Quick and easy!! Great customer service!!

Rose Rock Coffee
Stany Zjednoczone
Około 3 godziny korzystania z aplikacji
20 styczeń 2019

I installed this app one week ago. After installation I wanted to trial the app so I didn't make it live yet. However, my customers could not complete any purchases after I installed this app. Every time a customer went to click "checkout" it would go to a blank page that said "Bad request". So I uninstalled the application, which caused even more issues. Bold has embedded their code everywhere in the back end of my shopify theme code, which has caused my site to malfunction and caused my business a large amount of loss of sales. I immediately contacted Shopify, my theme code developer and Bold to assist. Bold did not assist to fix the code problem, I have not received a single call back from Bold, I have not received any updates from Bold. I have tried to email them to get an update and ask them to fix it but I'm stuck with a website that has their code written on the front end of the customer view site. I am not a coder, I have no coding experience which is why I pay for shopify, pay for the theme and pay for a Bold subscription to use their support and I'm currently feeling pretty helpless as Bold is not fixing the problem. I installed Bold because of the reviews it has. However, my theme developer has told me Bold is notorious for doing this, I wish I had never installed Bold. It disturbs me that I only installed Bold for a trial and it has caused me and is still currently causing me loss of sales due to customers not being able to complete their purchases and due to Bold's code appearing on my websites shop front causing customers to click away as the site looks terrible as things are not running as they are meant. I am really disappointed and frustrated. I don't know what more to do. This is my livelihood and for an application that I haven't even made live to have that ability over my site is disturbing, especially that Bold has not taken the right measures in a timely manner to even fix their mistakes on my site.
Shopify and my theme code developer have been responsive and helpful, but Bold have not at all looked at this as priority to help me fix. I'm really not happy with Bold's products and I do not recommend them. I have requested compensation from Bold for my loss of sales which I have not received any response to.

Chai Walli
Australia
3 dni korzystania z aplikacji
23 listopad 2018

Ron was great at helping me solve my issues with initial installation and helped make the store locator app page match my site even better! Their customer service response was super quick and very effective!

Main and Local
Kanada
2 dni korzystania z aplikacji
30 lipiec 2021

The app works great with the exception that it is impossible to delete stores or tags without the help of a support agent. However, Hamza was super helpful in helping me out with this. I just wish the buttons worked properly on the app so that I could do this myself.

Berd Spokes
Stany Zjednoczone
2 dni korzystania z aplikacji
Edytowano 28 kwiecień 2020

Have had the app for 1 day, reason for the 4. Customer service is 5 stars, Naman is Awesome, thanks

Angie Watts
Stany Zjednoczone
1 dzień korzystania z aplikacji
8 marzec 2016

Simple to use, efficient, and cost-effective. Recommend to all!

Commercial Surfaces Group
Stany Zjednoczone
Około 18 godzin korzystania z aplikacji