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Great app. Very easy to use. Much easier to use then building a custom page for the same function. I only have one suggestion, the "State" field should be the abbreviation (i.e. NY, FL, TX, etc...) not the full spelling of the state. IMO the state abbreviation looks better in an address field then the full name. Only way to use the abbreviation is to upload your dealer listings; the app's default drop menu only allows the full spelling. Otherwise, the app is 5 stars.
A++ Great app and exceptional customer support. solved our needs perfectly! Definitely give it a try if you need a solid store locator map!
Superior customer service!!! I was having trouble with my API key, and Deelen from their customer service team quickly and respectfully helped me out. If there was a 10 star rating I would have given him that.
This app is part of our new store upgrade and it's been very efficient. The support staff is very helpful is always there to answer any questions.
The app has been the greatest addition to our store to help drive our web customer's to our Dealer's physical stores. We were constantly getting calls on where people could physically go try on our product and this has been a huge hit and we have only been live a couple weeks. The customer look up feature that shows where people are searching for our product is an excellent sales tool for our reps and I hope that the developers can expand on that feature in the future. Just within the few weeks we have been working with this app, our dealer orders have already increased because they are wanting to make sure they are stocked on our product. We also use the Product Upsell App from Bold and have nothing but great success with the apps we are currently using from them. I look forward to working with them much much more in the future! Great job guys! I am truly impressed with your stuff so far.
A little complicate to set the api up, but the app is very easy to use and the team, very helpful !
Appreciate the kind words. Thank you for choosing Bold.
Great app! Easy set-up in minutes for close to 2,000 stores. Works very well!
I reached out to Shop Circle with theme integration issues & within hours Eldin helped me get my map working on mobile & advised on some color customizations as well. I would definitely recommend as it is tough finding responsive and collaborative partners! Thanks guys.
The app just did not work. It was pretty. But didn't work. When a customer would visit the page, the map wouldn't load. If they hit refresh it was fine, but none of our customers knew to do that. I tried getting support from Bold, but it was quite possibly the worst experience I've had with a support team. Every day I'd get one email from them, asking to clarify what browser I was using when encountering the error. So I'd answer that the error was on all browsers. The next day Alexa would write back and ask me which version of the browser. So I told her it was every browser we could find, and the newest versions of each. The next day it was another email from her asking what operating system I was using. It was terrible, almost as if she was dragging it out so that we'd use the entirety of the trial period and we'd be charged. I've since found a free store locator app that, although it doesn't look quite as pretty, actually works. Did I mention it was free???
It does not work. We have tried reaching out to support, but no help from there side as well. Whenever you try to save the API key, it refreshes as soon as the page refreshes.