Recensioner (443)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 11 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
3 februari 2019

The app constantly fails to work via my store. I cannot update it as it continuously has issues. The support is good but at the end of the day, the app appears to have some issues. Very unhappy with it

retub
Australien
Mer än 4 år användning av appen
Redigerat 24 maj 2018

Not sure where all the good reviews come from?
Some major flaws:
1 - doesn't work when searching on postcode in Australia, works on suburb name only
2- no "reset" or "clear" results button. So you can never go back to seeing the entire map/list again??
3 - no way to sort how items are displayed in the list? Seems to be a random order. Can't find any info in help on this either.
4 - mobile view ...

Cotton Diva
Australien
Ungefär 4 år användning av appen
8 oktober 2023

Puts pins for our store locations in completely wrong places on the map of New York City, sometimes in the middle of a park lol, and even in the wrong borough. I've wasted countless hours of my own time and patiently waited weeks on their support, pretending they would fix the issue. After all these weeks, the app does not perform its most basic function of putting accurate locations on a map. A ...

GIGANTIC!
USA
Nästan 3 år användning av appen
Redigerat 24 maj 2021

Not only did I all of my locations disappear using this app, I had to prove I was being charged for the "PRO PLAN" service that was not working! Still waiting for locations to be restored and my refund. Week later: Just tried calling the support line and there are no humans to speak with. Still waiting for a reply.

Max Sweets
USA
Nästan 3 år användning av appen
2 november 2016

Visit app through subdomain, then none of previously imported stores are working; Only works in the main domain.

Try to export all stores, got 0 bytes .zip file.

John Masters Organics
USA
11 månader användning av appen
1 december 2017

I have been testing this app today. We have in excess of 500 stores to locate. We uploaded them as a bulk upload and upon testing have found out that...

1. A lot of stores have not been marked in the correct location on the map - some are 50km out! Not even near.
2. Some haven't even been added to the map and there is nothing to warn you of this (you have to manually go through and check each one ...

Burgon And Ball
Storbritannien
6 månader användning av appen
Redigerat 24 oktober 2019

AWARE!
This app has a big security issue, to works it need a google maps API key with no Application restrictions.
The API key appears in the code of the website, if someone take your API and abuse of them you will pay to google.
I hope BOLD fix this quickly

Rahua.eu
Nederländerna
6 månader användning av appen
Shop Circle svarade 24 oktober 2019

Hello there. Thank you for the review and the feedback; we appreciate all reviews as it helps us evaluate how we're doing. We're so sorry that you found our app to have a ...

Redigerat 15 augusti 2019

Not happy with the app. The first time we tried to update our Dealer list, I re-imported our list of dealers and they didn't sync up with their geo-locator which caused them all to not display on the map when an address was searched. I had to manually enter in over 100 addresses to get it working again. About a month later I tried doing another update and the same thing happened. I was told their ...

BulletProof Hitches
USA
4 månader användning av appen
Shop Circle svarade 15 augusti 2019

Hello there. We're so sorry you have been experiencing this issue - our developers have been working to craft a solution for this as some of our other merchants were also ...

10 januari 2024

I've had nothing but issues with this app. I've used it on different stores and it's just one issue after another. First I wasn't able to get an export of my store list and I had to contact support multiple times over a week before they just ended up emailing me the list. The problem wasn't fixed for another month or so after that so anytime I needed an export of my store list I would have to ...

xbraidygk.com.au
Australien
Ungefär 2 månader användning av appen
Redigerat 29 augusti 2018

The app just did not work. It was pretty. But didn't work. When a customer would visit the page, the map wouldn't load. If they hit refresh it was fine, but none of our customers knew to do that. I tried getting support from Bold, but it was quite possibly the worst experience I've had with a support team. Every day I'd get one email from them, asking to clarify what browser I was using when ...

Canyon Coolers
USA
15 dagar användning av appen