Reviews (237)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless website integration and efficient management of multiple store locations through bulk uploads. It offers customizable options to match brand aesthetics and is easy to install and use, even with a large number of locations. Reviewers also appreciate the reliable performance and responsive customer support, noting its effectiveness in promptly resolving issues.

March 7, 2016

This app has turned out to be more valuable than we would have guessed. In addition to driving more business to our dealers and distributors, the app has become a great way for our customers to find brick and mortar store locations where they can try on our apparel for sizing, then order styles not carried by the store from our website.

Gameguard Outdoors
United States
4 minutes using the app
May 29, 2014

Great app and exactly what I needed for customers to find my products at dealers throughout Japan. Definitely recommended.

CYCLISM Japan
Japan
4 minutes using the app
May 16, 2014

Easy to set up and great interface!

Enzymedica
United States
2 minutes using the app
December 1, 2021

THE PATENT LAWSUIT TROLLS ARE SCAMMERS You may have seen reviews mentioning that installing this app led threat of a lawsuit. Be aware, it's a scam. In 2011 there was a patent granting GEOTAG the protect the marking of physical locations on a map for goods and services (474 Patent). This patent was overturned in 2016 in Microsoft/Google vs GEOTAG (look it up). Here is a copy-paste from the Federal Court of Appeals - "We have considered GeoTag’s remaining arguments and find them unpersuasive." If you ever get a solicitation regarding a patent infringement regarding the mapping of physical locations on a map, it's likely a scam. We can thank Google and Microsoft's legal teams for doing the groundwork on this.

spermidineLIFE® US
United States
11 minutes using the app
July 1, 2016

So far so good, really great app!

Auric Blends

Auric Blends 2
United States
June 16, 2025

Osée
France
Over 3 years using the app
June 5, 2024

Salty Down Under
Australia
About 2 months using the app
March 20, 2024

I reached out to Shop Circle with theme integration issues & within hours Eldin helped me get my map working on mobile & advised on some color customizations as well. I would definitely recommend as it is tough finding responsive and collaborative partners! Thanks guys.

Doorware.ca
Canada
6 days using the app
March 14, 2023

App is extremely complicated and difficult to use. We just wanted something to display a map on our homepage so people could see our location. This app makes a whole new page on your website and really does not make sense for single location retail stores. But If you have 20+ stores maybe this is something that could work for you

Lithium Detail Lab
United States
21 minutes using the app
Shop Circle replied April 24, 2023

Thanks for sharing your feedback. We tried reaching out but have not heard back from you.

While we understand that our app may not be exactly what you personally were looking for, this doesn't feel like a good reason to submit a 1-star review. You're correct, this app works well for merchants with many stores. There are many free options for single-store merchants.

Please consider removing this review.

Edited July 22, 2020

The Bold live chat support has been incredibly helpful for us as we build our new website. Naman most recently helped us out with some issues and not only did we get connected with them promptly, our issues were resolved within minutes! We are all very much beginners when it comes to building websites, and we cant be thankful enough for the support of Naman and the Bold support team! Very happy that we decided to go with Bold for a few of our website apps!

Revive Kombucha
United States
11 days using the app
April 7, 2020

Great simple store locator with heat mapping for a great price. Had an issue with our expired Google API key and Bold was quick to help. Rony was especially helpful and walked me through the process of making the key work.

DII Stores
United States
About 20 hours using the app
February 7, 2020

It's Friday and I had some questions that I didn't think were going to be possible without custom programming... Rick easily explained exactly what each of my issues were honestly without leaving me with the only option of upgrading to a higher priced solution. Love it! Thanks! Bold Rocks so far!! Happy Friday Bold Team!

Instruct Drivers -Federal Motor Carrier Services
United States
3 days using the app
January 7, 2020

We were struggling with some of the back-end set-up, but the customer support provided by Rick, was incredibly helpful and kept me level-headed as we tried to figure out what in our set-up process needed correcting.

Lupii
United States
14 days using the app
Shop Circle replied January 8, 2020

Hello there! So sorry to hear you ran into some troubles with getting things set up in the back end. We're really glad to hear that Rick was able to walk you through it as you figured out what was needed. Thanks for reaching out, and don't hesitate to let us know if you need any other assistance!

January 2, 2020

Great App, Good Functionality, Awesome Experience. Great support by Priyanka. Thanks you so much Priyanka.

dunkinsa
Saudi Arabia
23 days using the app
Shop Circle replied January 2, 2020

Hello there! Thank you very much for the review. We're glad that you are enjoying our app, and that our customer service team was able to help you out. Please let us know if we can help with anything else!

April 29, 2019

Love the app! Jonnathan in support was very helpful in making it work seamlessly! Now our customers can find all our locations very easily.

Frenchic Paint USA
United States
2 days using the app
Shop Circle replied April 30, 2019

Hi again! Glad to hear that Jonnathan was able to assist. If there is anything else we can help out with please feel free to reach out to us again! Thanks for taking the time to leave us a review!

January 16, 2019

Stoked with the Bold Store Locator App. When setting the default locations Brendan was a great help. Thanks

Fasthouse Australia
Australia
About 2 hours using the app
January 9, 2019

I'm really stoked to have this application on my Shopify page. It was simple to install for someone not super technical, instructions were easy to follow, and the response time of the team when I had questions was great.

When I first installed the application, there were mis-alignments due to issues with the theme. I reached out to Julian, and he was fantastic. Julian, MC, and Rick were able to fix the visual design and have it look better within the theme we are using, and now it's perfect. Big props to the Bold team. Thanks for being there!

Jungle Control
United States
3 days using the app
October 31, 2018

I was having issues with my store locator app and I called customer service in which Scott Saedal assisted me. I hope I spelled that right. He was very customer service friendly and helped me through the process to get everything straightened out. Thanks to our neighbors in Canada we really appreciate you guys.

UCE JUICE
United States
2 days using the app
Edited October 23, 2018

This app is amazing and is so worth it and their customer service is beyond exceptional... Thank You sooooo much Nir for the help you are the best !!! xoxo

Show Stoppers Beauty
United States
11 days using the app
July 3, 2018

Love this beautiful APP. We had it up, took it down and reactivated 3 months later. BOLD's awesome people helped us get everything running as it was initially. GREAT customer service - thank you Pratibha for your additional support, you were helpful and fun!

Be Tru Organics
United States
About 1 year using the app
June 13, 2018

Very user friendly! No issues!

Bennyandezra
United States
Over 1 year using the app
June 7, 2018

The app works very well. It is a simple to use solution. Guri was a great help with a small layout issue I had. Spent the time to try out different options to get me the results I was looking for.

Igous
Canada
4 months using the app
May 10, 2018

Henrique was quick to answer my emails and fix my problem. Will be using this app to track all my stores

Lumagro
Canada
About 1 month using the app
March 15, 2018

Absolutely LOVE this app! It is super easy to use, and it has allowed us to show the locations that carry our products. Would recommend to everyone!

Earthably
United States
14 days using the app
Edited January 3, 2018

Nice way to build a Store Locator map. Easy to use.

Gemini Lights
Canada
11 months using the app
December 18, 2017

Great app - Bold apps are always superior in every way!

-Derek
CEO ZuesJuice
http://www.zeusjuiceonline.com

Zeus Juice Online
United States
About 1 month using the app
November 21, 2017

Great product. Very easy to use. Thanks for having excellent apps as there is a lot of junk that wastes time and effort trying to use and set up.

Led Lightbars Australia
Australia
11 days using the app
August 18, 2017

Thoroughly happy with this app. I've had a hard time finding something built the way Bold's Store Locator app is made and thank god it exists. Although I only have one location, this still works quite well and almost a seamless integration. GET IT! :-)

Design By Jesse
Canada
17 days using the app
Edited June 22, 2017

We've installed this app and in a snap, everything was set-up! No problem at all! Put stores in that app is a breeze!

Very good apps! Could I rate it 10 stars?

Pictom Senc
Canada
15 days using the app
May 17, 2017

Great App, simple and effective – we recommend it for all our clients www.echic.com.au

Beauty Pages Directory
Australia
2 months using the app
April 25, 2017

This app is fantastic. I thought I was going to be running into all kinds of paid fire walls but that is not the case. You can get a lot of wonderful functionalities for a very fair price or ever FREE. Thanks y'all!

Ica Spine Care
United States
10 months using the app
February 27, 2017

Simple to use! Very professional looking.

Simply Bath Bombs
Canada
About 1 month using the app
February 22, 2017

This app is great. I had a little trouble with the formatting but the support team was great! I made things hard on the support team by deleting the work they did without knowing it, and they were so patient with me despite my mistake! They are really great and got my issues resolved quickly.

Immigrationfraud
United States
About 7 hours using the app
Edited February 10, 2017

Really great app that has saved me a ton of time easily the best way to add locations to your store easy to use and easy for customers

Slydehandboards
United States
About 1 year using the app
January 18, 2017

Great support and great application

Happyweedfarmer
United States
About 3 hours using the app
Edited December 20, 2016

its a great app. very intuitive. would love to see additional feature to enable/disable store. and also by search by store names.

check our website at www.tornadofan.co.id

Kipasregency
Indonesia
About 1 year using the app
December 8, 2016

We've found the Store Locator to be very useful. Instructional video within the app is a big help. And customer service -- thank you, Tamer -- has proven excellent on more than one occasion.

Jacksons Honest
United States
Over 1 year using the app
November 13, 2016

All of BOLD products are great, I would say the one downfall is having to pay for installations but it's not enough to take away 5 stars.

The Diy Gang Store
United Kingdom
October 31, 2016

Easy to use and amazing support

Klr Footwear
United States
13 days using the app
October 26, 2016

This is another app from the company "Bold". What more can you ask for? They do everything well in terms of app making. They know what the Shopify entrepreneurs want and then they go out and make an app for it. Excellent job, excellent, excellent job guys!

Kayses
United States
About 1 month using the app
October 21, 2016

very pleased with this app. Thanks from www.rainforestherbal.com

Rainforest Herbal
Canada
About 21 hours using the app
October 17, 2016

Good app. The only thing that needs improving is the auto map location finder which occasionally has a mind of it's own.

Nathalie Bond Organics
United Kingdom
7 months using the app
October 16, 2016

Love it just wish you could arrange order of stores from top to bottom

Zapora
United States
3 months using the app
October 5, 2016

I'm very happy with the Store Locator. It "flags" stores that can't be geo-located (so I can add / change data to ensure 100% accuracy). I'm able to customize the formatting so it fits the look of my website. When I have issues that I'm unable to resolve, the support team (especially David Bilsky and MC) always helps me in a timely and accurate manner.

G I Buck
United States
8 months using the app
September 27, 2016

So far this app has worked great.

Faco Store
Denmark
About 1 hour using the app
September 6, 2016

So far so good - I've only had it installed a couple days, but it was easy to do!
Looking forward to getting it completely set up with all of my retail partner's websites and physical locations.
Thanks!

District 31
United States
11 days using the app
September 1, 2016

Tamer from the Store Locator team is an absolutely legend! He was able to help us customise and fix up store locator to reflect the changes we needed on our site, in particular making sure that the margins were correct for mobile and tablet users. Looking forward to growing our stockists using Store Locator and I can rest easy knowing that there is an extremely responsive team if there are any hiccups along the way.

Kabi Bottle
Australia
3 days using the app
August 18, 2016

Works well and super easy to set up!

Paleo Scavenger
United States
17 days using the app
August 15, 2016

Loving this locator app. I've tried a few in the past but this has been my favorite! Lots of customization options and very user friendly. Plus you can't beat Bold's customer service!

Moonlily Wellness
Canada
12 days using the app
August 8, 2016

Our business is in a country that has the weirdest directions, so most apps do not work for us. This app solved the issues and with a great price attached. Totally recommended.

Oofos Costa Rica
Costa Rica
11 days using the app
August 2, 2016

This is an excellent app for anyone needing to add sales locations to their Shopify app. Works like a charm. Had a little static setting it up an getting my Google key, but their team was responsive and we got it all working. Well done!

Behuman
Canada
11 days using the app
July 22, 2016

Easy to set up and manage! Love this tool.

18 Rabbits
United States
About 2 months using the app
July 17, 2016

Great App, Helped Us Out Tremendously!

Victory Tea Company
United States
16 days using the app
July 9, 2016

We have several of Bold's apps on our new store. So far, we have been very pleased with all the products. The store locator is easy to use and find it useful for those who dont wish to purchase online. The sales motivator is just that and the user interface (customer) is pleasant and easy to update/modify on the user interface (store side). Customer service has been really responsive and helpful with our many concerns/questions. To summarize, we would definitely suggest Bold apps to any other store that is setting up or needs a little boost in their product sales.

Equiderma
United States
About 1 month using the app
July 6, 2016

Cannot recommend this app enough. Have other stores on other platform, and none as good as this!

Ohmme
United Kingdom
3 months using the app
July 2, 2016

Store Locator is a wonderful app! Very user friendly. Love the map feature so our customers can easily find a store near them. We also love the feature that allows us to see where customers are searching for us most, it helps us get a good idea of where our recycled wine bottle candles are most in demand!

Piece By Paz 2
United States
7 months using the app
June 27, 2016

A great tool to build up backlinks & build a directory list!

Spinesavers
United Kingdom
5 months using the app