SC Store Locator Map , 428 reviews

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
    357
  • 11% of ratings are 4 stars
    46
  • 1% of ratings are 3 stars
    4
  • 1% of ratings are 2 stars
    3
  • 4% of ratings are 1 stars
    18
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly design, and reliable functionality. It's ideal for businesses with multiple locations due to its bulk upload feature. The customization options for a consistent store theme are also valued. Merchants praise the responsive support team. The app aids customers in finding nearby stores and provides useful customer location data for marketing, effectively driving online traffic to physical stores.

October 29, 2020

Unfortunately, anything related to APIs is not in their area of expertise. You would think since this app is a locator app, they would have more knowledge resolving API issue, but they were not able to help resolve any issues. I managed to resolve my own issue. Creating a store and indexing addresses is another problem. It will not "Find Store" based on the addresses you provide. I have had to put in the longitudes and latitudes for EVERY store we have to pin point exact location. Secondly, you may get error messages saying your "google api key could not be validated," by the app after putting in your API key. SAVE it afterwards and as long as you have a Google Platform billing account attached to your API keys, you should be fine. The map should display in store afterwards. Still using app until we find a better one that doesn't cause so many issues with the maps. I mean the app is called STORE LOCATOR so why their development team doesn't have much knowledge on Javascript/APIs is beyond me and I don't know.. I'll give this app a rating of C-. It's pretty customizable but don't waste your time contacting customer service.

Experience CBD
United States
Over 1 year using the app
Shop Circle replied October 30, 2020

Thank you so much for your feedback. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We apologize that our support fell short of your expectations. One of our Product Experts has reached out and is more than willing to do whatever he can to turn this experience around.

Edited April 27, 2016

It's okay. I've found less expensive apps with better functionality. They all use the Google API. Many of my stores wouldn't load correctly.

Chef Shamy Gourmet Butter
United States
Over 1 year using the app
Edited June 15, 2016

Seems pretty buggy. After trying to import, I noticed the plugin imported my stores twice, so I deleted all stores and tried to import again only to have the importer timeout. I'm going on try #3 right now...

decided to remove the plugin after multiple more errors and no response from support

Fitjoy
United States
1 day using the app
1
1