The customer service on this app is fantastic. I've had several circumstances that have required immediate troubleshooting (one of them on a weekend) and Constantin responded within minutes and helped solve my issue. When we first added this app, I needed some further customization and the support team was quick to help with that as well.
Montclair Family Meals
I 1000% recommend this product. It basically saved me hours of heartburn and headache. In addition to that, Constantin was OUTSTANDING. He patiently helped me set up 2 separate sites over the course of several days. He was VERY responsive, and always did exactly what I asked within minutes. I even offered him extra money for all the time he spent helping me, and he wouldn't accept. Truly a breath of fresh air! Every other developer should take a lesson from Constantin in how to give good customer service. This app is a steal for the price, as there is nothing else out there that works so well for my business. If you take pre-orders for pickup, this is the app you want. I'd give it 100 stars if I could!
Amazing app. So clutch to be able to have customer's select their pickup date and time. It's made our order processing much more streamlined. I've needed a few adjustments to fit our business needs and always have had quick responses and amazing customer service from their team.
Brooklyn Footwear x Fashion
Nice and smoothly working app - we use it since ~1,5 month. We had an error today, the pickup button wasn't clickable any more. Contacted support by email and within 30 minutes Constantin fixed the issue. Can highly recommend this app - of course there are other apps but for us it provides all needed features (in Germany) and the pricing is fair. Great and fast service - thank you Constantin. Best regards
Brooklyn Fashion GmbH
Baumaniere La Boutique
Best click and collect app ! Never see a such reactive customer service, really helpfull and always here to help. I highly recommanded it !
Quick response to my questions and a very helpful and professional support. They manage to implement the app very well within the shop system!
Come on baby café
Horrible app !! It add class like "hide" and it have BIG consequences on the theme and sections ! How can you named class like this ! Use a prefix ! I lost so long time to find where the mistake came from !
Thanks for your feedback. We are constantly improving and adding new features based on our customer needs.
In case you encounter any issues, you can always email us. We reply within minutes most of the times and we'll make sure to fix any problem you might encounter.
Sorry that the app was not suited for your theme, in case you want to give us an other chance we'd be more than happy to find a solution for your case.
Bancroft Brewing Co.
This app has helped me out a lot! Customer service was also great and quick to reply to my questions.
Amarillo Eats Organic
Constantin is awesome!! Very helpful and gets the job done quickly. I needed to customize my checkout with a notes section and delivery, pick up and shipping and he fixed it perfectly and in a speedy manner! Totally recommend this app!
Brocante bij Ingie
This app and customer service is great. We are very happy that we found this app. Installation was very easy and it worked well in our stores right away