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The app offers just the right amount of customization without overcomplicating things. And the email support service is fast, friendly, and excellent.
Constantin is very very responsive. One of the best customer service and will definitely stay with this app!
Never in my life have I given a more well-earned 5 star rating. Constantin is amazingly responsive. His app has taken our business to another level due to all the features Store Click and Collect offers. Last year, we struggled mightily to keep pickups organized, and now it's an afterthought. Beyond that, we have some pretty special needs for our business, and Constantin responds typically within minutes. I cannot recommend this app, or it's developer enough! I've give it 100 stars if I could.
After trying another pick up app that didn't work the way I wanted it to, I researched other options and narrowed my choices down to three. I decided to give Store Pickup Click and Collect a try because the reviews mentioned good customer service AND because I thought if it didn't work I could easily uninstall and try something else. Well, I am here to tell you that I found the app for us! Not only does the pick up app work well, Constantin is so responsive to questions and helped with a bunch of little tweaks to ensure everything about order fulfillment worked the way I wanted as well. I am SO happy I chose this app. Thank you, Constantin!
The curbside pickup button was perfect for us!! Due to Covid and our retail clothing and footwear store being closed we opened an online store thru Shopify. The app was truly helpful in keeping our business going. If we needed help Constantin - the developer, was amazing. Thanks for the technical support! Great app! Also - tried other apps and they didn’t work as well.
Great App, works really good with our onlineshop! Pickup plugin is very flexible and you adjust a lot of settings. The support is amazing and very fast!
The customer service is fabulous. They are quick to reply and have offered to custom code and offer to make updates for me right in Shopify/the app. All the updates function precisely how I would like them to look. Each item I have requested has been resolved within a day and sometimes within an hour. Highly recommend.
Simple to install and setup. Works great. Great service when customisation was needed :-) Very happy, best pick up app that I have used on shopify.
I have really appreciated this app, it makes schedule our You Pick Flower Field so easy. And the customer support is fantastic.
After using this app for a couple of months, it has become a necessity in our retail store.
We worked with Josh while testing this app to figure out how we could offer pickups in a way that integrated with our store easily, collected all the information we would need and ensure that the process was relatively painless for our customers.
We previously experimented with offering a "free" shipping option, but found customers selected it by accident, it didn't allow for club members/family to pickup orders and we couldn't ascertain when the customer actually wanted to pick the order up or enforce limits.
We've found that a large number of our local customers use our online store to browse our products in advance. Having the pickup option available for them lets them get in on online sales and limited time offers, without having to pay shipping. It has also cut down on the number of phone orders we have had to take which take up a lot of our day.
We also have several large events a year where people come all over the country. This app allows them to purchase products in advance to ensure they have them ready.