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Tough review to write, Constantine was quick to respond and try to help however this app was not designed for a high volume store. You are not able to delete appointments, change appointments or export directly from app. The data is exported to Shopify via tags which is not then able to be filtered by time and date separately. Furthermore the time and date is sometimes switched which makes the data completely unfilterable separately by date and time once exported to Excel. Customer service is really great, if you are a small shop with low volume this would probably be a good app to use. If you are a high volume store or would like the ability to edit appointments, keep shopping.
Thank you very much for the feedback Kelly. We are constantly improving and adding new features based on our customer needs. Because you requests were very specific for your case scenario and came with a very short notice we didn’t have time to implement them in time, but rest assured we are working on them.
Our app is used by thousands of stores, some of them are processing daily tens of thousands of orders without any problems. We are trying our best to prioritise and balance what feature goes out next.
Thanks for your patience and hope we can work again with you soon.
Constantin
Founder CreativeR
Really nice app that blends in perfectly with my theme. I had a slight issue when installing but Constantin help me straight away and solved it within 30 minutes. Brilliant!
Great App. Very happy with it and a great and fast help with some installation questions. I would recomment it!
I found this app to be highly flawed. I had several error messages trying to use the radio button for pickup in store, then had to choose the store address vs my regular shipping address and felt that may be lost on the customer. Despite several tries I was unable to make a purchase from my own store with in-store pickup as an option.
They we're super helpful with setting up and the many changes I wanted doing. Very quick to respond and everything is working great. Only had the app for a day but already feel its well worth the money.
The app works as dscribed, the customer support is amazing and they will do whatever they can to make sure it is the right app for your store. Cannot reccommend enough!
Easy to install, and customer service is prompt and helpful - we needed a click and collect option, and this was simple and efficient!
App delivers on all its promises and the support is responsive very helpful. Found it very useful for my store.
Top app! Works perfectly.
Furthermore, the app developer assisted us immediately with all our queries both via email and later via chat. He also helped us setup and customize the app.
I have just installed this app with the help of Constantin. He was great and very helpful getting a few issues sorted out.