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The support on this app is just outstanding, either a reply within minutes or an email reply within a few hours. Problems that could be solved were done so straight away. The app has worked fine for us, some extra features would give it a 5 star...
Easy to customize. Great app for our business. Constantin was extremely fast to respond to questions getting us up and running.
I installed this app to be able to set up a pick up option as well as multiple pick up locations. Constantin was very helpful and timely in his responses. Not only is the customer service exceptional but the app is great as well.
We have installed this app and it has been an incredible asset to our shop. We couldn't find a more intuitive and consumer friendly app to fit our unique needs and the customer service was OVER THE MOON. Would recommend to anyone.
I used the trial version of this and it was great! I had to chat in with support to have them help me get it set up the way I wanted to and the really went above and beyond in helping me. Its a great app that allows us to let our customers pickup at any of our various locations
Just installed this app and I can already tell it's going to be amazing for my business! It was so easy to set up & customize, and when I had a question about something that was not showing up right, Constantin helped me right away and fixed the problem so quickly. Highly recommend for anyone offering store/local pickup! Thanks so much, Constantin!
Tough review to write, Constantine was quick to respond and try to help however this app was not designed for a high volume store. You are not able to delete appointments, change appointments or export directly from app. The data is exported to Shopify via tags which is not then able to be filtered by time and date separately. Furthermore the time and date is sometimes switched which makes the data completely unfilterable separately by date and time once exported to Excel. Customer service is really great, if you are a small shop with low volume this would probably be a good app to use. If you are a high volume store or would like the ability to edit appointments, keep shopping.
Thank you very much for the feedback Kelly. We are constantly improving and adding new features based on our customer needs. Because you requests were very specific for your case scenario and came with a very short notice we didn’t have time to implement them in time, but rest assured we are working on them.
Our app is used by thousands of stores, some of them are processing daily tens of thousands of orders without any problems. We are trying our best to prioritise and balance what feature goes out next.
Thanks for your patience and hope we can work again with you soon.
Constantin
Founder CreativeR
Really nice app that blends in perfectly with my theme. I had a slight issue when installing but Constantin help me straight away and solved it within 30 minutes. Brilliant!
Great App. Very happy with it and a great and fast help with some installation questions. I would recomment it!
I found this app to be highly flawed. I had several error messages trying to use the radio button for pickup in store, then had to choose the store address vs my regular shipping address and felt that may be lost on the customer. Despite several tries I was unable to make a purchase from my own store with in-store pickup as an option.