Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline store pickup and delivery processes. It's praised for its user-friendly interface, customization options, and capacity to handle high volumes of orders. Particularly beneficial for businesses with multiple pickup locations or central warehouses, it offers customers the flexibility to choose between delivery or pickup. The support team, especially developer Constantin, is commended for their quick responses and helpfulness.

August 30, 2019

Love it!
This app helps with communication from the client to us. It tells us what day and time the want the product, as well as where. A must-have app!

SupremeScreenSupply.com
United States
About 5 years using the app
January 13, 2021

App works great, I use it in conjunction with Shipstation and everything is pretty smooth. Any minor issues are answered within minutes from the developers which I really appreciate.

UOI Boutique | Women's Trendy Clothing Store
United States
About 5 years using the app
October 6, 2018

Quick help with setup. Working well thus far, our customers enjoy the choice of being able to order online and pickup in store!

Quinn's Mercantile
United States
Almost 5 years using the app
November 14, 2018

Great customer service - we needed a small customisation and Constantin sorted this out immediately. The app is simple and straightforward and delivers exactly what we need

mountainandmoon
Australia
Over 4 years using the app
December 4, 2021

I have used this app for a long time. It really works great! We needed to be able to let customers know they could pick up their order. We also need more information such as who was picking up, what day and time. Since all our coffee and teas are made to order we needed an ability to allow for time between ordering and picking up. We also need a cut off time and a way for customer to not schedule a pick up on holidays when we were closed. We are very happy. If we have a question or needed help, we received a prompt reply with the help we needed. Thanks for a great app!

OUTLET Passport Coffee & Tea
United States
Over 4 years using the app
February 26, 2021

Great app. Used daily by our customers for pickup at 8 stores. Great support from the developers. We can really recommend the app.

Gygax Retail AG
Switzerland
Over 4 years using the app
November 5, 2020

Super helpful support to get us set up and great app functionality. Support was delivered very quickly when needed also!

Urbotanica
Australia
Over 4 years using the app
Edited June 12, 2023

This app solved one of the biggest shopify problems: default shipping method is set from least to most expensive, and we have 8 stores which we provide free pick up for, so this option is always the default option because the value is $0. There is no way of manually ordering our own shipping on Shopify. This has been a recurring problem since 2013 apparently, but it is not high enough of a priority for Shopify to fix. After a long phone call with Shopify, the guru mentioned this app. It works by separating in store pick to a separate section in the cart, so if customers to not select store pick up, they will only see the standard rates. So far, this is exactly what I needed! Will test it out for the remainder 14 days trial, but I think this app is the solution to my problems. The developer, Constantin has been so nice and helpful too in helping install the app :) update - 2 years later still the best app ever :) Hats off to Constantin -update again, it's now 2023 and Constantin went above and beyond and helped fix a problem in another app! Something shopify support couldn't even figure out.

Team Aquatic Supplies
Canada
Over 4 years using the app
January 31, 2018

Just started using the app and ran into some issues getting it to work. Contact support and they got to me ASAP, they where fast and super friendly. Turned out that I had some old continue from other uninstalled apps messing with it. The support team got in and cleaned up all that mess and started working smoothly! Thank you again!

Mrmuffinstrains
United States
Over 4 years using the app
September 29, 2019

I've been looking for In-store Pick Up App for a long time. This one is perfect! Intuitive, easy to install, and works with like a charm. It's a must-have if you have lots of local customers.
I had some issues with the PICKUP button not being in the right place. I wrote a message and they responded right away. Constantin was the person who helped me out. He is very professional and knowledgeable. He fixed everything I asked for in a very short amount of time.
I can't be happier with this app and the support they provide. It's worth every penny. I highly recommend it!

Georgetown Olive Oil Co.
United States
About 4 years using the app