Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage multiple pickup locations and offer home delivery or in-store pickup options. They appreciate its user-friendly features, customization options, and reliable performance. The support team, particularly Constantin, is praised for their prompt and helpful responses. The app is ideal for businesses offering curbside pickup, allowing for scheduling and blocking out certain days. Its integration capabilities and responsiveness to customization requests are also valued by merchants.

October 15, 2020

Tough review to write, Constantine was quick to respond and try to help however this app was not designed for a high volume store. You are not able to delete appointments, change appointments or export directly from app. The data is exported to Shopify via tags which is not then able to be filtered by time and date separately. Furthermore the time and date is sometimes switched which makes the data completely unfilterable separately by date and time once exported to Excel. Customer service is really great, if you are a small shop with low volume this would probably be a good app to use. If you are a high volume store or would like the ability to edit appointments, keep shopping.

Savvy Chic Kids Online
United States
19 days using the app
CreativeR replied October 16, 2020

Thank you very much for the feedback Kelly. We are constantly improving and adding new features based on our customer needs. Because you requests were very specific for your case scenario and came with a very short notice we didn’t have time to implement them in time, but rest assured we are working on them.

Our app is used by thousands of stores, some of them are processing daily tens of thousands of orders without any problems. We are trying our best to prioritise and balance what feature goes out next.

Thanks for your patience and hope we can work again with you soon.

Constantin
Founder CreativeR