The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Frederic Loraschi Chocolate
Absolutely incredible support from this team. I cannot say enough good things about their response time, willingness to help, and also the innovative solutions they presented to some peculiar problems. My store has some unusual needs (different items available for different pickup dates), and the team of developers met them all with enthusiasm and great care. Within a week, all of my issues were resolved and the site is up and running with no issues. HIGHLY RECOMMEND!
I used this app to help my website provide a more enjoyable checkout experience for my customers. Let me tell you--it does its job! I initially had difficulties in making the app work but turned out to be simple coding problems. They were easily resolved by Secomapp's Support! Sterling held my hand as I navigated through ALL of my concerns. Now the app is working smoothly and my customers, I'm sure, are getting a more enjoyable purchase experience from the site. Thank you Sterling of Secomapp!
Grendel's Restaurant & Bar
I needed to configure my store to enable us to have certain items only available for pick up and delivery and other available for shipping, and Sterling from support did a great job of doing some complicated configurations to our store to make the app work for our use case. He worked very fast and spent a ton of time on this. Hugely valuable!
Fig & Vine Floral Studio
Love the app! The settings are complete and easy to modify. Also, the support replies swiftly. Kudos!
Zingox Foods UK
Excellent App and Support. Sterling is amazing. I was worried about scalability of my business and this app helped me out. All the very best guys!
Secom app is a great app, quite easy to sue. The support team is really helpful and reactive. Thanks again !
Complete app for store pickup, to add and manage orders, stores and locations. Works fine after configured and the app team is always available to help. We recomend it!
I love this app ,works great, lets the customer choose the hour he wants to receive his local delivery or pickup. Great support too and easy to use.
Online Breastpump Rental
I am a small business owner of a rental business catering to new moms who need to rent breast pumps and buy lactation products. We home delivery our products and also ship some out. Our need was to be able to offer local delivery for the rental product and to ship out all others. This customization is not available in many apps on Shopify or even the current shopify app. We are a small shop and I am really unable to hire a developer to create a custom solution. I wanted to offer a big vote of thanks to Sterling and his team. I am not a tech person and he spent a lot of time over email going over my specific needs and helped me install and test out the app to see if it would be a good fit for me. He did this in a very prompt way...over a period of 24-48 hours. I found his communication and grasp of my needs to be stellar. I am just amazed at the quality of help I received. Wishing Sterling and the app developers and team lots of success.
I used this app to help me with my delivery options for my online organic store. My customers now have the option of shipping (interstate), local delivery and store pickup. It's quite complex getting this right and also adding date and time pickers for the customers to choose when they would like their ordered delivered or picked up. It makes my job easier if I don't have to contact the customer for this information. Their online support was also amazing.