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Customer support does an amazing job at getting back to me about any questions I have. I've been very happy with the quality of their support, they do a great job responding quickly and working with me to come up with a solution or to point me in the right direction and have a better understanding on how the app works and what can and can't be done in Shopify. Overall I am very pleased with the app and the support.
With my website, I needed 5 pickup location so I try this app and I knew that everything will be easy for me.
You can moove, add or erase what you want in the setting of the app. After a year, I started to see that some of my costumers need something different with the box of the different locations. I wrote to the team and after like, 2-3 days, all the modifications was done and now, it's more than perfect. It's nice to know that you are talking with a real human and not feeling like you're talking to a robot. They understand what I needed and gave me exactly what I needed.
We are using this for our shipping, delivery and pickup. The features are great, but wish there was a postal/zip code qualifier for delivery. The service in getting it to function perfectly with our site was awesome! Update: Postal/zip is there now. This app is awesome and the support team is unreal. There have been multiple times that they have gone above and beyond for us. Big thank you to everyone at Secomapp
This app MUST HAVE everyone who make deliveries to pick up points.
Support team is great. We have solved all integration questions.
5 stars!
Excelente aplicación, funciona como lo esperaba y el soporte técnico siempre atento a las dudas que me surgieron, no cabe duda que lo recomiendo ampliamente,
Great app; We have been using this app for a couple months to manage our customers expectations when it comes to lead time. Some of our products are baked once the order comes in and this app has helped immensely. It also allowed us to easily set-up a delivery radius for local delivery One issue i had with the app is that when inputting allowed postcodes you have to input individual postcodes i.e EN4 3RD but could not just input EN4 and allow for postcodes with this string match. Because of this we didn't use this feature (which was preferred) and instead used the radius.
The app is super convenient and the support is amazing. They helped me out immediately! Would definitely recommend!
So far very nice. Easy set up.
Works well
I tried several kinds of apps, but they couldn't meet my needs til this one. Plus, the customer service is very friendly.
Easy to use and set up.
Support was very helpful and quick