리뷰 (331)

전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2018년 9월 3일

We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick up and even free gifts app both paid and where so happy we found them ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install

Redootattoo
캐나다
앱 사용 기간 27일
답글 Amai개 2019년 7월 14일

We are sorry about your unsatisfied experience with our service.
The issue happens because your shop used custom ajax cart which conflicts with our Store Pickup app. Therefore, we needed time to edit our app to integrate with your shop.
We have fixed the problems with Store Pickup in your shop. You may have missed our mail. Please have a check again. We hope you understand. Thank you.

2020년 9월 8일

This is a great, easy to use app for local pick up or delivery! The standard features do not include the ability to have only some items on your site available for local pick up and some only available for shipping. However, we were able to reach out to the customer support and they created a custom code tagging sequence for us that has worked well so far!

Karl Family Farms
미국
앱 사용 기간 20일
2022년 1월 16일

This app is the worst app I have ever used in my life. Fresh out the gate the app didn’t even work. After months of back and fourth craziness I cancelled it, installed a competitor app and that one was installed and working in 1 hour. What took months for this to work, took another app 1 hour. Horrible. This app should be removed from Shopify. It is the most horrendous app I’ve ever used in all the years I’ve used shopify.

Hummus Fit
미국
앱 사용 기간 22일
2020년 11월 25일

Great customer service :) by luna of secondmapp
They helped me fix a whole problem with code and all.
Thanks again!

Release BG18
캐나다
앱 사용 기간 대략 13시간
2022년 1월 10일에 편집됨

There is some misunderstanding because of the email connection issue. The CS is polite and responsible.
In terms of usage, there are two problems pending fix:
1. The app can't function when when checkout 2. The discount code function is disabled because of the app We hope to find solutions soon

Topmart
홍콩(중국 특별행정구)
앱 사용 기간 13일
2017년 11월 27일에 편집됨

In theory this app would be great. Setup was reasonably easy and the user interface is nice. However, there are some fundamental flaws that are out of Secomapp's control and are Shopify checkout limitations. The app uses Javascript in the Google Analytics extra script to try to hide the shipping options during checkout that are not applicable to the customer based on whether they chose Shipping or Pickup in the cart. But this does not always work and we had many customers somehow choose the local pickup "free" shipping option during checkout when they did need it shipped. We ended up spending so much time fixing these orders and sending additional invoices to collect shipping that it just became not worth it. We uninstalled the app and now just ask customers to write a note on the cart page saying "pickup in store" and we then manually refund the shipping in these cases. The Secomapp folks are super responsive to technical issues and are very helpful. We continue to use their store locator app and are very happy with it.

Mountain Madness Soap Co
미국
앱 사용 기간 13일
답글 Amai개 2019년 7월 14일

We apologize for causing frustration and are sorry for it. We hope you understand. We will always keep working hard and try our best to make the app better. For further discussion, please contact support@secomapp.com.

2017년 10월 1일

just downloaded. still learning how to use it. so far its good. will do a new review once i use it.

Vernicemichaelboutique
미국
앱 사용 기간 6일
2020년 12월 31일

Tres bonne apllication je recommande fortement cette application elle est super bien je recommande cett aplication.

L'Arrosoir
프랑스
앱 사용 기간 대략 5시간
2018년 1월 26일

I'm hoping there is a way that if there is no location within 100 miles that we would only allow the the customer to have the items shipped. I tested out of the box and it doesn't offer this. We have about 100 locations where someone can pickup our products but don't necessarily have a driving location within 100 miles in some areas. I tried to do this with Zapiet and they couldn't do it either. Zapiet's doesn't even have the option to enter a zip code so you at least have that going for you. Maybe they can customize it but I like how yours has it out of the box. If you can customize or meet our requirements...I'll surely give you 5 stars.

Bestfloors
미국
앱 사용 기간 4일
답글 Amai개 2019년 7월 14일

Thank you for your review. We will notice your suggestions and try our best to make this feature work on our upcoming versions. If you have any other problems during using Store Pickup, just reach out to us on support@secomapp.com, our team will take care of the rest.

2020년 12월 27일

Very user-friendly app! The monthly fee is very reasonable for small businesses that simply want the convenience of being able to offer curbside pickup and delivery dates scheduler for their customers.

VandulaFarms
캐나다
앱 사용 기간 대략 3시간