Amai Local Pickup & Delivery

App has helped me in many ways and support is great too. Tommy helped me so much with the set up, not to mention, fast support too!

This is an easy to use app, and when it wouldn't do exactly what I wanted (apply pickup scheduling to just one product in our catalog) the developers customized it for me so it would. Now I'm able to offer made-to-order charcuterie boards through my website - where customers can select the date and time they want to pick up their cheese board. All the other products in my store default to regular pickup options with no scheduling, so checkout isn't overly complicated for products we don't need to schedule!

Using this app to help my shop offer delivery & in-store pickup for one location. The available options are just what I was looking for. It's fairly easy to get started and moving around in the app. It goes live right away. Haven't had to use customer service yet, but have heard great things.

Very pleased with this app so far, works well, would love a postcode option rather than a radius for local delivery. Happy so far.

Quick turn-around and fixed exactly the way I needed it to be. I only gave 4 starts because I wasn't communicated with (in a timely manner) that the fix was done.

I use this app to let my customers choose a date for pickup/delivery from multiple physical stores we run. The app allows my customers to pick the date, time and which outlet they would like to pick up from. It also allows me to customise the differing hours for each shop. I ran into some problems when adding delivery rates but Sterling quickly solved the situation for me. He was very patient and understood my position as well as being very prompt. Thanks Sterling!

There is some misunderstanding because of the email connection issue. The CS is polite and responsible.
In terms of usage, there are two problems pending fix:
1. The app can't function when when checkout 2. The discount code function is disabled because of the app We hope to find solutions soon

In theory this app would be great. Setup was reasonably easy and the user interface is nice. However, there are some fundamental flaws that are out of Secomapp's control and are Shopify checkout limitations. The app uses Javascript in the Google Analytics extra script to try to hide the shipping options during checkout that are not applicable to the customer based on whether they chose Shipping or Pickup in the cart. But this does not always work and we had many customers somehow choose the local pickup "free" shipping option during checkout when they did need it shipped. We ended up spending so much time fixing these orders and sending additional invoices to collect shipping that it just became not worth it. We uninstalled the app and now just ask customers to write a note on the cart page saying "pickup in store" and we then manually refund the shipping in these cases. The Secomapp folks are super responsive to technical issues and are very helpful. We continue to use their store locator app and are very happy with it.

I use this app to implement my pickup only mode store. The app needs some adjustment to work with the theme I am using. But the service support staff is very very helpful to help me make it work.

Just installed this app and it looks like it is going to fit in perfect for what i want, we have 10 locations and we welcome customers to pick up from our stores.
Good work!!
Keep it up.