Overall rating Based on 122 reviews
This app has great potential, and I hope to be able to edit it to higher stars if support fixes a huge issue: Customers who choose in-store pick-up are able to edit the pickup address at checkout... Meaning they can change it to their own address and checkout without paying shipping! This is going to cause confusion and frustration among customers, so we've uninstalled until this can be resolved.
I also ran into other problems during testing, including the map feature showing a blank map unless the customer manually scrolls out; a pickup time selector randomly appeared once in the middle of the screen for no reason (we didn't have the option turned on, and it appeared with no header or explanation. Selecting a time made it disappear, but didn't actually seem to DO anything); and also, there was no mention in the setup that this app appears to only work with a full page-style shopping cart, so if you use the Shopify modal or drawer carts, you'll need to change to page-style.
The address issue was the make-or-break for us, though. We already offer In-Store Pick-Up as a shipping option with free shipping through the normal Shopify shipping setup, and customers often choose that, then email to ask where their orders are. We are hoping this app will help fix that issue, but if they can change the address to their home address without it adding shipping back in, it's not an improvement. Fingers crossed for fixes to these problems.
We are sorry for the issues you have faced during using our Store Pickup app.
We have already fixed issue 1 by using the draft order. Issue 2: we have run ajax cart successfully. Issue 3 is the same as issue 1.
All of your issues above have been taking care. We have mailed you for further detail.
Please check mail from email@example.com.
Again, we are sorry for making you unhappy. We hope you understand.