Bird Pickup Delivery Date
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It didn't work for what I needed, I wanted a delivery calendar service that would allow me to visually see clearly all the deliveries and pickups I had that day for my floral business.
I used it a few days, a bit over a week and I uninstalled it to not get charged and after a month I received a $10 charge to my card from them... truly frustrating and annoying especially after I didn't find it useful at all...
Dear Floral Studio,
Thank you for your feedback. We're genuinely sorry our app didn't live up to your expectations. Adhering to our core values, we ensured a full refund was processed within 1 hour after being notified, reflecting our commitment to fairness and respect for all our customers.
We're here to listen and improve, so if there’s anything more you’d like to share or need assistance with, please contact us at support@birdchime.com.
Looking forward to the opportunity to better serve you in the future.
Best regards,
Atinder Singh | Founder, BirdChime
So far the app has been great and easy to set up. As the other reviews have mentioned, the customer service really is amazing. You are speaking to a person who is nice and willing to help. Niraj helped me set up some specific delivery rules for one product, and I'm not sure if he could tell, but I was a bit confused. He was super patient and stayed with me until my issue was resolved.
It is the best app of this type, been building my site out and it is the most customizable one. I need options to ship, local deliver, and store pickup, and this app delivers (pun intended). The team of this app is EXTREMELY helpful and responsive, all my issues have been solved quickly, they even added a feature a few days after I mentioned it. Highly recommend! In reality, this should be built into Shopify.. its that good.
I can only recommend this app.
The Team members are amazing and answering real Quick.
Love this app! Their support team is informative and ready to help in any way!
Best support!! Very good job thank you.
Quick response and issues were solved very quickly. Thanks!
This is a solid app. Integrates well with Shopify. And stellar customer service!
The customer service is amazing, well above 5 stars! Lokesh was patient and walked me through every question & scenario I had, which totaled about 1.5-2 hours. He provided clear instructions with some humor. Couldn't thank him enough for his expertise!
They helped me fix my checkout mistakes on my pricing rates for local customers. Great job I am very happy