Bird Pickup Delivery Date , 248 reseñas
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It didn't work for what I needed, I wanted a delivery calendar service that would allow me to visually see clearly all the deliveries and pickups I had that day for my floral business.
I used it a few days, a bit over a week and I uninstalled it to not get charged and after a month I received a $10 charge to my card from them... truly frustrating and annoying especially after I didn't find it useful at all...
Dear Floral Studio,
Thank you for your feedback. We're genuinely sorry our app didn't live up to your expectations. Adhering to our core values, we ensured a full refund was processed within 1 hour after being notified, reflecting our commitment to fairness and respect for all our customers.
We're here to listen and improve, so if there’s anything more you’d like to share or need assistance with, please contact us at support@birdchime.com.
Looking forward to the opportunity to better serve you in the future.
Best regards,
Atinder Singh | Founder, BirdChime
Absurb app. I installed it in my store, and it blocked all live orders, shipping and checkout functionality in my store. What a mistake! I even uninstalled the app, still my store has critical issues now because of changes made by this app to my store source.
Dear Hank,
Firstly, I want to extend our sincerest apologies for any frustration or inconvenience you've experienced with our app. We truly value your feedback and the opportunity to make things right.
I've personally taken the time to review your store's setup, and I appreciate your patience as we worked to identify the root cause of the issue. Our app is designed with modern Shopify app embed blocks to ensure a seamless integration and removal process. This means that when our app is uninstalled, it leaves behind no residual code, allowing your store to function as it did before the installation.
Upon investigation, I noticed that there might be an issue stemming from another date picker app currently installed on your store, which appears to be malfunctioning. This could be contributing to the problem you're encountering.
We're committed to providing you with the support you need to resolve this situation. I encourage you to reach out directly to me via our chat support or email at support@birdchime.com at your earliest convenience. Whether it's troubleshooting the current issue or any other concerns you have with our app, we're here to help every step of the way.
Thank you for your understanding and for giving us the chance to make your experience better. We look forward to assisting you and ensuring your satisfaction with our app.
Warm regards,
Atinder Singh | Founder, BirdChime