Reseñas (190)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
1 de mayo de 2021

I have used this app over the holidays and appreciate being able to specifically choose pick up times customers have available to choose from. I am doing another local promotion and things have changed in my theme and I couldn't get it to show up again. On a Saturday afternoon I emailed support and within less than an hour it was fixed and working. INCREDIBLE customer support! This was REALLY helpful too since I can only post in one local groups on a certain day of the month and was hoping to do so with everything working. BEYOND expectations and very appreciated.

Gutsy Goodness
Estados Unidos
7 meses usando la aplicación
Genie1214 respondió 2 de mayo de 2021

Thank you for your great feedback!

Fecha de modificación: 9 de agosto de 2023

Ali was very kind and helped me with some troubleshooting and customization upon installation in a short timeframe which I deeply appreciated. The App works great for my shop's needs and is easy to use on the backend. Thanks again!

Update - they continue to be responsive to helping troubleshoot issues and customize as needed. Their timeliness and willingness to help is always appreciated. Very good customer service.

Wish Upon Madison
Estados Unidos
6 meses usando la aplicación
27 de abril de 2022

I was having problems with this app displaying incorrectly in my store, reached out to customer support, and Ali had it working perfectly in just a few hours. Excellent support!

The GYTO Boutique
Estados Unidos
6 meses usando la aplicación
Genie1214 respondió 27 de abril de 2022

Thank you for your great feedback!!!

16 de diciembre de 2020

The guys at Genie Store have gone above and beyond to help update integration and personalize so that orders are automatically created in our POS system.

ABC Bikes
Australia
6 meses usando la aplicación
Genie1214 respondió 17 de enero de 2021

Thank you for your great feedback!

23 de octubre de 2022

Great app. Works way better than the last one we were using. Great options for flexibility with settings. Wonderful customer service. We had some issues at set up from our previous app that they were able to help correct with us even though it was not caused by their app. Very happy to pay for this app for it's benefit to our store.

Saltwater Bay Boutique
Canadá
6 meses usando la aplicación
Genie1214 respondió 23 de octubre de 2022

Thank you for your great feedback !!! It means a lot to us.

7 de julio de 2022

Great app! Works perfect on my store and is simple for customers to use! The customer service is also very helpful and much appreciated! :)

cookieaddictaus
Australia
6 meses usando la aplicación
Genie1214 respondió 10 de julio de 2022

Thank you for your great feedback!!! It means a lot to us.

27 de diciembre de 2022

This application is essential if you want to set up a pickup order function.
Support is fast and very accurate. Very clear instructions on how to set it up.
I can fully recommend it.

WAKABA FOODS Daily & Deli
Alemania
5 meses usando la aplicación
Genie1214 respondió 28 de diciembre de 2022

Thank you for your great feedback!!! It means a lot to us

26 de agosto de 2020

I really recommend this app ! Ali (founder) helped me out to set up the app and to customize it. The lowest price I found and I was surprisingly astonished by the service.

Demaret
Bélgica
5 meses usando la aplicación
Genie1214 respondió 27 de agosto de 2020

Thank you for your great feedback!

23 de mayo de 2020

We needed some help with the app install and the owner of the company got back to us quickly and resolved our issue fast and was very accessible.

urbanindigo
Estados Unidos
5 meses usando la aplicación
Genie1214 respondió 8 de junio de 2020

Thank you for your great review!

14 de abril de 2023

Best customer service! 100% worth using. All my questions were answered in a timely matter and whenever I had an issue they corrected it quickly

Cut the Line
Estados Unidos
4 meses usando la aplicación
Genie1214 respondió 18 de julio de 2023

Thank you for your great feedback!!! It means a lot to us