Genie Store Pickup , 170 avis

Very helpful

Upon first installing the app I could not get it to function properly. Let me be clear....I am a technological nightmare and get easily frustrated. With other apps I never seem to have luck with customer support. So I was very skeptical when I shot them an email.

Let me tell you, Genie Apps customer service is AMAZING. I received an email instantly confirming my issue and within minutes they asked to access my store. I granted them access and then within 20 minutes I received an email telling me it is fully functional.

This app is functioning as advertised. It is clean and easy for the customer to use.

Customer service makes this app a BARGAIN

This app has really helped us serve our customers, especially through the pandemic this past year. Easy to use once implemented, and the customer service is really responsive and helpful.

Did what we wanted it to do. It needed tweaking to get it to where we needed it to be but the support was excellent. Applied it to a new theme very quickly for us when we launched a new brand,

We were interested in a simple Pickup instore pickup app. This app was not only easy to install but the support was top notch and fast turnaround! Highly recommend it!

This app is amazing! They provide such great support! I sent a request and was literally given a response within 5 minutes - this is something that’s really important to me when I’m running a business. I need things done quickly!

They were able to customize the app for me within a few hours!

I really appreciate the support and flexibility from this app. Would highly highly recommend it to everyone!

Great app when you need customers to select date/time for store pickup. The developer was very responsive with questions and was very helpful in getting it set up for our store. Highly recommend!

We found this to be the most useful curbside app available. I would love the ability to customize it a bit more, but I'm sure any shortcomings are due to limitations of the Shopify platform. I'm giving a hearty 5-stars because I broke the app the morning just tinkering around. Ali responded to my support email within minutes and had it quickly resolved. I don't think we had one customer affected by my careless error. Thanks!

Brilliant app, and the customer service has been amazing. Any issues sorted in no time at all. We are currently using it to run pick ups from our restaurant and so far its been brilliant. Thanks to everyone in Genie Apps!

Great app that gives us a click and collect option in an uncomplicated way. Plenty of scope to scale up once we reopen our onsite retail. Very good support from Ali too.