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This app works well for our needs and support was brilliant over a few days. We needed help to reinstall it onto our new theme. Support also made some customisations for us. There are additional notes on the order page when there is a pick-up but it doesn't bother us.
I had a excellent experience with support. I was having trouble getting the date and time picker to show up on my site. Support quickly helped me get it up and running. Very grateful for the ease of this app.
Ali helped through technical changes on how the app applied to my site. He understood my ask and promptly actioned it. I’m not a technical genius person and he made the process easily understandable.
Overall the app meets my needs for store pick up and delivery. Low app fees is a bonus too.
Genie Store Pickup is an excellent app with fantastic support! I've been using it for many years and recently added our second location and store. The level of support is outstanding—it's incredibly fast, and nothing is ever too much trouble for the team. If you need a reliable pickup option for your Shopify store, I highly recommend this app. It's been a game-changer for our business!
Genie Store Pickup has been wonderful for our business, with 6 pickup locations it was important for us to be able to offer this to our customers. The app looks good integrated on our website and functions well. Best of all Ali and the team are so responsive - if we ever have any questions or want to change things (or have forgotten how to do it ourselves) they reply right away and get things done. Thank you for a great service.
Thank you from buybulkdtf.com - These guys helped me get this app set up per our requirements.
No problems with the app and its features thus far. Would recommend.
We needed to create a BOPIS service on our website where clients could choose between over a hundred locations. Genie helped us set this up through a very easy and intuitive interface.
Furthermore, we needed some custom code done for a specific feature on our website. I messaged Genie Support and have been going back and forth with Ali, Genie's owner, perfecting the custom code based on our needs. Ali is professional in his replies, reply time and always did his best to accomodate my many requests.
I heavily suggest working with Genie if you need a similar service implemented in your shop. Customer support is great and will give you clear and prompt replies.
Super simple to install, easy to use. Wish the colors for pickup vs shipping were different.
Great app and amazing customer service that is rarely found in this day and age.
We transitioned to a new theme and as such, needed the Genie Store Pickup app re-coded. The support team kept us up to date on status and worked quickly to make sure we had our Store Pickup options restored.
Thanks for your help!