Omtaler (190)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
14. mai 2020

This app is great. The customer service was excellent. They got back to me super fast and helped me customize what I needed. Thanks.

Jao Social Club
USA
10 dager bruker appen
Genie1214 svarte 21. mai 2020

Thank you for your great review.

13. desember 2023

I didn't like the Shopify built-in in-store pickup function for a bunch of reasons. This app looked appealing and affordable. I have a pretty customized theme so installation was a little bit complicated, but Ali patiently listened to what I wanted and implemented it perfectly. Now our in-store pickup option works just like I envisioned. The app works great and is an excellent value, and Ali is top-notch in terms of support.

FastWRX.com
USA
9 dager bruker appen
24. juni 2020

The best app for the store pick up. He did many customization for me and support is second to none. Very timely support as well , I am very very happy and it is working perfectly for me

Prettyclick Cosmetics
Nepal
9 dager bruker appen
Genie1214 svarte 24. juni 2020

Thank you for your great feedback!

20. februar 2020

Thank you, Genie Apps! You have created an app that works with my new Shopify store. Love that it is a free app and especially love your professional and extremely helpful and quick tech support!!!

2BWhole Gluten-Free Bakery
USA
9 dager bruker appen
Genie1214 svarte 28. februar 2020

Thank you so much for your review. We are here to help you 24/7 :)

2. mai 2023

Just started using the app. Set up was quite easy, needed some help with a pickup-only setting. Support did it for me in under a week free of charge. Im very happy that I stumbled upon this. I can recommend it for anyone having a pickup Store.

Cheers

QioFood
Tyskland
8 dager bruker appen
25. mai 2023

Very happy with app and works just how we need it too. Big plus was the quick response and support from the team.

Thanks!

cubebikes-nz
New Zealand
8 dager bruker appen
19. november 2020

We installed the app on our site and it works perfectly for us so far. Great job in development and service by the Genie team.

The Brain Train TT
Trinidad og Tobago
7 dager bruker appen
Genie1214 svarte 21. november 2020

Thank you for your great feedback

13. oktober 2023

The customer service for this app is wonderful. Ali was very quick to help us with an installation issue.

Elizabeth Interiors
Canada
7 dager bruker appen
Redigert 13. juni 2023

I think this app helps some, but the information for pickup doesn't initially flow into the packing slip unless you request additional support (we use it to fulfill the orders), and the app uses tags to work, which clogs up the tags so I don't see what I need to see in the dashboard. It feels like the app creators need to go further to put the information - date and time from the customer - into something that we as the end-user can see and print out when dealing with the orders. I downloaded this app back in February of 2022, and the same thing happened then. I was hoping that there were changes from that time, but nope, it's the same.

The Celtic Tea Shoppe, Home of Artisan Candies
USA
7 dager bruker appen
Genie1214 svarte 18. juli 2023

Hi,

Thanks for your feedback. Most of the merchants don't need to show up pickup date/time on their packing slip. They only need to check what date/time the customer has selected. Or they want to see the pickup location the customer has selected. Still, we ask merchants if they want the pickup information on their packing slip, and if they want we add it for them. Shopify also doesn't allow the packing slip to be automatically updated. and none of the other similar apps does this. I hope you understand.

Thank you,
Ali

12. mars 2023

Amazing technical support! My request was addressed quickly and the customer service was great. I'll recommend this app.

Mills Kitchen
Canada
5 dager bruker appen
Genie1214 svarte 12. mars 2023

Thank you for your great feedback!!! It means a lot to us