Genie Store Pickup , 170 recensies

I think this app helps some, but the information for pickup doesn't initially flow into the packing slip unless you request additional support (we use it to fulfill the orders), and the app uses tags to work, which clogs up the tags so I don't see what I need to see in the dashboard. It feels like the app creators need to go further to put the information - date and time from the customer - into something that we as the end-user can see and print out when dealing with the orders. I downloaded this app back in February of 2022, and the same thing happened then. I was hoping that there were changes from that time, but nope, it's the same.

Lovely App!!! With a verry good and fast support :-)
Thank you Ali for helping me out install the app.

Fantastic help from Ali in setup, very happy and only a day in using the app.
Have tested it and its very straightforward for customer ux and background admin.

Very helpful

Upon first installing the app I could not get it to function properly. Let me be clear....I am a technological nightmare and get easily frustrated. With other apps I never seem to have luck with customer support. So I was very skeptical when I shot them an email.

Let me tell you, Genie Apps customer service is AMAZING. I received an email instantly confirming my issue and within minutes they asked to access my store. I granted them access and then within 20 minutes I received an email telling me it is fully functional.

This app is functioning as advertised. It is clean and easy for the customer to use.

Customer service makes this app a BARGAIN

This app has really helped us serve our customers, especially through the pandemic this past year. Easy to use once implemented, and the customer service is really responsive and helpful.

Did what we wanted it to do. It needed tweaking to get it to where we needed it to be but the support was excellent. Applied it to a new theme very quickly for us when we launched a new brand,

We were interested in a simple Pickup instore pickup app. This app was not only easy to install but the support was top notch and fast turnaround! Highly recommend it!

This app is amazing! They provide such great support! I sent a request and was literally given a response within 5 minutes - this is something that’s really important to me when I’m running a business. I need things done quickly!

They were able to customize the app for me within a few hours!

I really appreciate the support and flexibility from this app. Would highly highly recommend it to everyone!

Great app when you need customers to select date/time for store pickup. The developer was very responsive with questions and was very helpful in getting it set up for our store. Highly recommend!