Genie Store Pickup , 169 recensioner

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
3 januari 2024

Super fast, accurate response! Definitely recommended!

Cafe 482
USA
15 dagar användning av appen
Redigerat 28 november 2023

This app is exactly what I was looking for! I wasn't able to get it to integrate with the theme I was using, but Ali was able to assist and set it up perfectly in a day!

Update: I wanted to hide my local pickup address as it is a residential address and Ali was able to help me do that and only have the pickup address revealed when orders are made. This is super helpful for small businesses operating out of their homes.

I also had an issue with the pickup emails not syncing and he was able to look into it quickly and fix it.

ViviQ Succulents
Kanada
3 månader användning av appen
11 januari 2024

Great customer service with prompt reply and resolution.

Steve's Hallmark
USA
20 dagar användning av appen
18 mars 2024

I didn't try it out. I'm looking for a basic date/time picker solution and this app CLAIMED: Price: Free.

However, after installing it, it says it's only a free trial with a subscription fee after. This information is not advertised anywhere on the app page like it is for other similar apps.

Oxxshire Creamery
USA
2 minuter användning av appen
17 oktober 2023

I have recently downloaded the app for a new TakeAway Sushi shop that I am building and I must say the app does exactly what we need. There were some small details about the way things were displayed in the checkout but after a quick conversation with the developer, everything was sorted out.
The app works great so far and the developer is really quick and helpful.

Deep Blue Sushi
Danmark
Ungefär 2 månader användning av appen
23 oktober 2023

Fantastic App! It matches our need with simple functions, and also amazing tech support service, which helped us fixing all the integration issues with the theme we are using.
Also the pickup info can be sync to the order detail and be sent to the warehouse with order so that the logistics team can review and prepare for those pickups

One Stop Supply
USA
3 månader användning av appen
1 oktober 2023

I highly recommend this app. And it does everything that we wanted - 3 pickup locations with different pickup dates and also USPS shipping. Ali and the tech support team are wonderful. Not only do they address my questions, they even corrected mistakes that I made which caused the app to not work as intended. Above all, they worked on a weekend to make all the modifications so our online store can open on time next week.

DSMSJ Boutique
USA
3 månader användning av appen
12 oktober 2023

My store has a main location and a location that is pickup only. I was struggling to find a way to accomplish this. I downloaded GenieApps and when I couldn’t quite figure out everything I emailed the developer and they went in and set things up for me. I have had several questions and they are very quick to respond and extremely helpful. I would definitely recommend giving them a try.Thanks GenieApps.

A Neat Boutique
USA
17 dagar användning av appen
Redigerat 13 december 2023

Ali provided exceptional support during the transition from my existing store pickup choices to those offered by Genie.

Second review
- my concerns were addressed within one working day, earning a thumbs up from me.

SATS
Singapore
7 månader användning av appen
Genie Apps svarade 18 juli 2023

Thank you for your great feedback!!! It means a lot to us

Redigerat 9 augusti 2023

Ali was very kind and helped me with some troubleshooting and customization upon installation in a short timeframe which I deeply appreciated. The App works great for my shop's needs and is easy to use on the backend. Thanks again!

Update - they continue to be responsive to helping troubleshoot issues and customize as needed. Their timeliness and willingness to help is always appreciated. Very good customer service.

Wish Upon Madison
USA
6 månader användning av appen