Recensioner (190)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
16 maj 2024

Great customer service. Responded quickly to my query and sorted all issues.

Flower Cake Company
Storbritannien
4 dagar användning av appen
14 maj 2020

Upon first installing the app I could not get it to function properly. Let me be clear....I am a technological nightmare and get easily frustrated. With other apps I never seem to have luck with customer support. So I was very skeptical when I shot them an email.

Let me tell you, Genie Apps customer service is AMAZING. I received an email instantly confirming my issue and within minutes they asked to access my store. I granted them access and then within 20 minutes I received an email telling me it is fully functional.

This app is functioning as advertised. It is clean and easy for the customer to use.

Customer service makes this app a BARGAIN

Spice Beast Inc.
USA
Nästan 4 år användning av appen
Genie1214 svarade 21 maj 2020

Thank you for your great review.

10 januari 2021

Easy, practical, intuitive functionality with excellent support from Genie Apps! Highly recommended.

TheEndless.Shop
Kanada
Nästan 4 år användning av appen
Genie1214 svarade 17 januari 2021

Thank you for your great feedback!

11 december 2020

This app has truly saved my business during the covid-19 pandemic. The customer service is exceptional. I would give 10 stars if that was an option! Thank you Ali.

honey
Kanada
Mer än 3 år användning av appen
Genie1214 svarade 17 januari 2021

Thank you for your great feedback!

24 juni 2021

This app has really helped us serve our customers, especially through the pandemic this past year. Easy to use once implemented, and the customer service is really responsive and helpful.

Parade Organics
Kanada
Mer än 3 år användning av appen
Genie1214 svarade 24 juni 2021

Thank you for your great feedback!!!

Redigerat 3 augusti 2021

Did what we wanted it to do. It needed tweaking to get it to where we needed it to be but the support was excellent. Applied it to a new theme very quickly for us when we launched a new brand,

Quanto Stores
Storbritannien
Ungefär 3 år användning av appen
Genie1214 svarade 3 augusti 2021

Thank you for your great feedback!

Redigerat 26 april 2020

We were interested in a simple Pickup instore pickup app. This app was not only easy to install but the support was top notch and fast turnaround! Highly recommend it!

Mystical Distributing Company Ltd.
Kanada
Nästan 3 år användning av appen
18 juni 2020

This app is amazing! They provide such great support! I sent a request and was literally given a response within 5 minutes - this is something that’s really important to me when I’m running a business. I need things done quickly!

They were able to customize the app for me within a few hours!

I really appreciate the support and flexibility from this app. Would highly highly recommend it to everyone!

THE LASH SHOP
Kanada
Nästan 3 år användning av appen
10 augusti 2020

Great app when you need customers to select date/time for store pickup. The developer was very responsive with questions and was very helpful in getting it set up for our store. Highly recommend!

MSU Surplus Store
USA
Nästan 3 år användning av appen
Genie1214 svarade 10 augusti 2020

Thank you for your great feedback!

8 augusti 2020

We found this to be the most useful curbside app available. I would love the ability to customize it a bit more, but I'm sure any shortcomings are due to limitations of the Shopify platform. I'm giving a hearty 5-stars because I broke the app the morning just tinkering around. Ali responded to my support email within minutes and had it quickly resolved. I don't think we had one customer affected by my careless error. Thanks!

Tulsa Body Jewelry
USA
Nästan 3 år användning av appen
Genie1214 svarade 9 augusti 2020

Thank you for your great feedback.