Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.
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Super fast, accurate response! Definitely recommended!
Great app! Works well for the purpose we have for picking up cakes and for customers to be able to choose a pick up day and time. It took a while to get all the settings right as we had very special requests, but this was all resolved thanks to very helpful service. We are very grateful for this and we are so happy with everything!
Thank you for your great feedback!!! It means a lot to us.
Ali is super responsive and very quick to help. I also asked for some added functionality and he was more than willing to help out with that as well. This app is really going to add true functionality for Pay and Collect function for my store
I love this app. The customer service team & founder were extremely helpful in customizing my pick up times/dates and more that suited my business perfectly. I highly recommend this app. Thanks again!!!
Thank you for your great feedback
Lovely App!!! With a verry good and fast support :-)
Thank you Ali for helping me out install the app.
Thank you for your great feedback!!! It means a lot to us.
Very easy to use, streamlined app that helped us simplify our pickup and remove shipping as a delivery option for our pickup-only store. Very pleased with the prompt assistance and no cost setup help.
Thank you for your great feedback!!! It means a lot to us.
We had previously hired a supposed "Shopify Expert" to help us set up our site to have our customers to pick the time, date and location for curbside pickup orders. Sadly it was a disaster and they made a colossal mess of things. We then searched high and low to find a solution and then we came upon this app. We were SO thrilled! It is exactly what we needed. This app was easy to use, it allows the user to easily modify our settings which is perfect! The support given by Ali and team was amazing. They went above and beyond for us to make sure it did what we needed it to do and and customized settings for us to what we needed. They even helped us make sure there was no residual left over code from the botched job prior to installing their app. Excellent Customer Experience and service. We will definitely keep our eyes open for any other developments by Genie App! Fantastic work.
This app is great. The customer service was excellent. They got back to me super fast and helped me customize what I needed. Thanks.
Thank you for your great review.
I didn't like the Shopify built-in in-store pickup function for a bunch of reasons. This app looked appealing and affordable. I have a pretty customized theme so installation was a little bit complicated, but Ali patiently listened to what I wanted and implemented it perfectly. Now our in-store pickup option works just like I envisioned. The app works great and is an excellent value, and Ali is top-notch in terms of support.
The best app for the store pick up. He did many customization for me and support is second to none. Very timely support as well , I am very very happy and it is working perfectly for me
Thank you for your great feedback!