Genie Store Pickup , 167 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the pickup process, particularly for businesses with multiple locations. It effectively manages pickup-only items and allows customers to schedule pickups. The app is praised for its seamless integration with various themes and multi-location inventory management. Merchants value its performance, responsive support team, customization options, and affordability.

January 3, 2024

Super fast, accurate response! Definitely recommended!

Cafe 482
United States
15 days using the app
January 11, 2024

Great customer service with prompt reply and resolution.

Steve's Hallmark
United States
20 days using the app
March 18, 2024

I didn't try it out. I'm looking for a basic date/time picker solution and this app CLAIMED: Price: Free.

However, after installing it, it says it's only a free trial with a subscription fee after. This information is not advertised anywhere on the app page like it is for other similar apps.

Oxxshire Creamery
United States
2 minutes using the app
October 23, 2023

Fantastic App! It matches our need with simple functions, and also amazing tech support service, which helped us fixing all the integration issues with the theme we are using.
Also the pickup info can be sync to the order detail and be sent to the warehouse with order so that the logistics team can review and prepare for those pickups

One Stop Supply
United States
3 months using the app
October 17, 2023

I have recently downloaded the app for a new TakeAway Sushi shop that I am building and I must say the app does exactly what we need. There were some small details about the way things were displayed in the checkout but after a quick conversation with the developer, everything was sorted out.
The app works great so far and the developer is really quick and helpful.

Deep Blue Sushi
Denmark
About 2 months using the app
October 1, 2023

I highly recommend this app. And it does everything that we wanted - 3 pickup locations with different pickup dates and also USPS shipping. Ali and the tech support team are wonderful. Not only do they address my questions, they even corrected mistakes that I made which caused the app to not work as intended. Above all, they worked on a weekend to make all the modifications so our online store can open on time next week.

DSMSJ Boutique
United States
3 months using the app
October 12, 2023

My store has a main location and a location that is pickup only. I was struggling to find a way to accomplish this. I downloaded GenieApps and when I couldn’t quite figure out everything I emailed the developer and they went in and set things up for me. I have had several questions and they are very quick to respond and extremely helpful. I would definitely recommend giving them a try.Thanks GenieApps.

A Neat Boutique
United States
17 days using the app
Edited December 13, 2023

Ali provided exceptional support during the transition from my existing store pickup choices to those offered by Genie.

Second review
- my concerns were addressed within one working day, earning a thumbs up from me.

SATS
Singapore
7 months using the app
Genie Apps replied July 18, 2023

Thank you for your great feedback!!! It means a lot to us

September 18, 2023

Exactly what I was looking for. Ali was very helpful during set up. Thank you for everything and your continued support!

Dancewear Online
Canada
About 1 month using the app
Edited August 9, 2023

Ali was very kind and helped me with some troubleshooting and customization upon installation in a short timeframe which I deeply appreciated. The App works great for my shop's needs and is easy to use on the backend. Thanks again!

Update - they continue to be responsive to helping troubleshoot issues and customize as needed. Their timeliness and willingness to help is always appreciated. Very good customer service.

Wish Upon Madison
United States
6 months using the app