Genie Store Pickup , 168 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the pickup process, particularly for businesses with multiple locations. It effectively manages pickup-only items and allows customers to schedule pickups. The app is praised for its seamless integration with various themes and multi-location inventory management. Merchants value its performance, responsive support team, customization options, and affordability.

September 18, 2023

Exactly what I was looking for. Ali was very helpful during set up. Thank you for everything and your continued support!

Dancewear Online
Canada
About 1 month using the app
August 12, 2023

My store is a small online store based in rural Canada. For this reason it's important for me to offer free local pick up options in neighbouring communities. These pickup locations are business friends who have agreed to allow my store to use them for a pickup location. Unfortunately, Shopify didn't have a suitable option to accommodate this (I don't want to stock inventory in these locations). Genie App to the rescue. I'll say it isn't exactly perfect BUT it's about as perfect as it can get when using a work around option. I will also say the customer service Ali offers is excellent and addresses issues quickly.

If you are looking for a solution - give Genie app a shot.

Ink Drinker's Booktique
Canada
11 months using the app
August 24, 2023

We were actually using another app for pickups but it does not have the flexibility like the Genie Store Pickup app. The app is very well thought off, and the developer is very helpful. It was easy to navigate and very good app to use.

Tong Ah Cake House Sdn. Bhd.
Malaysia
About 1 month using the app
Edited December 31, 2023

Update:
They contacted me, and fixed the issue.

Original:
Not good, it says it is Free on the app store, but when I install it, I have to agree to 6,99 every month... A hard no...

Burgers Factory
Netherlands
2 minutes using the app
May 7, 2023

I just started using this app and so far, it's been great! The support team helped me set up pickup-only for my cakes, while I also have shipping for cookies and other extras. And they did it free of charge! Very glad I changed to this app! Thank you!!

En Casa Cooking Space
Australia
3 months using the app
Genie Apps replied May 22, 2023

Thank you for your great feedback. It means a lot to us

August 23, 2023

This app covers the needs for a Click & Collect based store. We've experienced some problems after installing it, but developers helped us quickly and effective. Very reccomended.

Rubinia Gioielli
Italy
About 2 months using the app
August 26, 2023

I’ve only had Genie Store Pickup for a few days but I’m falling in love fast! Customer service was great! They took time to customize somethings for me!! Awesome job, Ali !

VeganIceCreamMan
United States
About 2 months using the app
August 31, 2023

Ali is super responsive and very quick to help. I also asked for some added functionality and he was more than willing to help out with that as well. This app is really going to add true functionality for Pay and Collect function for my store

Venison Club
South Africa
13 days using the app
May 2, 2023

Just started using the app. Set up was quite easy, needed some help with a pickup-only setting. Support did it for me in under a week free of charge. Im very happy that I stumbled upon this. I can recommend it for anyone having a pickup Store.

Cheers

QioFood
Germany
8 days using the app
October 13, 2023

The customer service for this app is wonderful. Ali was very quick to help us with an installation issue.

Elizabeth Interiors
Canada
7 days using the app