Genie Store Pickup , 168 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the pickup process, particularly for businesses with multiple locations. It effectively manages pickup-only items and allows customers to schedule pickups. The app is praised for its seamless integration with various themes and multi-location inventory management. Merchants value its performance, responsive support team, customization options, and affordability.

August 10, 2020

Great app when you need customers to select date/time for store pickup. The developer was very responsive with questions and was very helpful in getting it set up for our store. Highly recommend!

MSU Surplus Store
United States
Almost 3 years using the app
Genie Apps replied August 10, 2020

Thank you for your great feedback!

August 8, 2020

We found this to be the most useful curbside app available. I would love the ability to customize it a bit more, but I'm sure any shortcomings are due to limitations of the Shopify platform. I'm giving a hearty 5-stars because I broke the app the morning just tinkering around. Ali responded to my support email within minutes and had it quickly resolved. I don't think we had one customer affected by my careless error. Thanks!

Tulsa Body Jewelry
United States
Almost 3 years using the app
Genie Apps replied August 9, 2020

Thank you for your great feedback.

Edited May 29, 2020

Brilliant app, and the customer service has been amazing. Any issues sorted in no time at all. We are currently using it to run pick ups from our restaurant and so far its been brilliant. Thanks to everyone in Genie Apps!

Blue Bar & 5Rock Take-Away
Ireland
Over 2 years using the app
Genie Apps replied June 8, 2020

Thank you for your great review!

April 28, 2021

Great app that gives us a click and collect option in an uncomplicated way. Plenty of scope to scale up once we reopen our onsite retail. Very good support from Ali too.

Shakespeare's Globe
United Kingdom
Over 2 years using the app
Genie Apps replied April 28, 2021

Thank you for your great feedback!

August 6, 2020

This is a really solid app and has really helped us with pickup orders through COVID-19. The app is extremely easy to use and the support team is wonderful. If you download and it isn't working perfectly, please don't immediately uninstall and reach out to their support team. They've been able to navigate me through a couple things and I am really happy with the app and their support team (fast response time and helpful solutions!)

Chatham Candy Manor
United States
Over 2 years using the app
Genie Apps replied August 7, 2020

Thank you for your great feedback.

August 14, 2021

So glad I found this app. The main reason I like it is because it's easy to add multiple locations and I don't have manage different inventories. Also customer service was fast and friendly!

Merit Uniforms
United States
Over 2 years using the app
Genie Apps replied August 15, 2021

Thank you for your great feedback!

February 9, 2021

Great app. Makes us possible to have different pick up locations. Ali, the founder of the app, was us of great help with personalising and improving some features for our shop!

Magma Shop
Belgium
Over 2 years using the app
July 28, 2022

Tatsächlich super schneller Kundenservice. Die App selber hat auch eine schöne Oberfläche und ist gut in den Webspace eingearbeitet.

Der Botaniker
Austria
About 2 years using the app
Genie Apps replied July 28, 2022

Thank you for your great feedback!!!

July 28, 2020

I've tried most of the Store Pickup apps in the App Store and this one was the only one that functioned well with my custom theme. Ali and his team were also able to even customize some of the functionalities for me to match my designs. I strongly recommend you to try the app for yourself!

SWIRL
Canada
About 2 years using the app
Genie Apps replied July 28, 2020

Thank you for your great feedback.

April 2, 2021

I love the fact customers now have the choice of pick-up or delivery. I had difficulties getting the app up and running! Pick up Genie App reps helped me out promptly and efficiently! So grateful! Not only were they prompt with helping me out. Pickup by Genie reps also answered every email request or question just as quickly as I wrote them. Thank you again!

Fashions blvd
Canada
Almost 2 years using the app
Genie Apps replied April 4, 2021

Thank you for your great feedback!