Genie Store Pickup , 168 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
    160
  • 2% of ratings are 4 stars
    4
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the pickup process, particularly for businesses with multiple locations. It effectively manages pickup-only items and allows customers to schedule pickups. The app is praised for its seamless integration with various themes and multi-location inventory management. Merchants value its performance, responsive support team, customization options, and affordability.

August 12, 2023

My store is a small online store based in rural Canada. For this reason it's important for me to offer free local pick up options in neighbouring communities. These pickup locations are business friends who have agreed to allow my store to use them for a pickup location. Unfortunately, Shopify didn't have a suitable option to accommodate this (I don't want to stock inventory in these locations). Genie App to the rescue. I'll say it isn't exactly perfect BUT it's about as perfect as it can get when using a work around option. I will also say the customer service Ali offers is excellent and addresses issues quickly.

If you are looking for a solution - give Genie app a shot.

Ink Drinker's Booktique
Canada
11 months using the app
Edited December 31, 2023

Update:
They contacted me, and fixed the issue.

Original:
Not good, it says it is Free on the app store, but when I install it, I have to agree to 6,99 every month... A hard no...

Burgers Factory
Netherlands
2 minutes using the app
November 21, 2021

I am rating this app as 4 stars for now. Will change it to 5 stars once Ali adds a collection filter in "Exclude Products" or a "click all" feature when excluding products. Hard to do it per SKU when your site is multi-brand and pick-up is at your brick and mortar stores.

Shop in Style
Philippines
Over 1 year using the app
Genie Apps replied November 26, 2021

Thank you for your feedback!!! At the moment all merchants can exclude products from the pickup on a per-product basis. We are working on a feature from where merchants would be able to exclude on the basis of the collection as well. It would be available very soon.

April 21, 2021

Tech support at Genie is terrific! We're new to Shopify and needed a complicated pickup schedule, so I had a lot of questions. They were very helpful and responsive, and the app worked very well for us for what we were trying to do. In the future, it would be great if we could pick and choose which items have mandatory pickup and which have mandatory shipping. We tried to do that so we could also offer items from a print-on-demand company, but couldn't do that combination. In any case, we are very pleased with the app!

Natural Lands
United States
3 months using the app
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