Overall rating
Counts per rating level
  • 70% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
October 14, 2020

The Globo support staff was extremely prompt in helping me solve a few issues that I encountered. I also found that they offered a lot of solutions on their website which helped me set up the app properly.

Cornman Farms
United States
Time spent using app: 5 months
May 27, 2020

Good app, easy steps for installation. However, widget is a little tricky to configure so I had to contact customer service. They contacted me, advised me and found the issues and fixed right away. Great Customer Service!

Jíbara Kombucha
United States
Time spent using app: Over 2 years
May 21, 2020

I had some initial glitches with the app but Helen helped so much and now they are all worked out. The app has been so helpful to my business during Covid.

Divine Goods and Gifts
United States
Time spent using app: 7 months
April 22, 2020

Excellent support¡¡ Thanks Helen for your help during all the process. It was very usefull¡¡¡

Time spent using app: 6 months
April 7, 2020

I've used this app for awhile now and needed some help recently to change some things around with the COVID outbreak. I was reminded how helpful, polite and efficient the staff are. They were quick to help and got the job done.

Jenni's UGLY Chocolates
United States
Time spent using app: Almost 4 years
Edited March 24, 2020

Pickup works perfectly, but "local delivery" doesn't respect my opening hours. I contacted them and they responded they will fix it.
When the client chooses when he wants the delivery, the calendar appears from Sunday to Saturday and it's confusing since in Spain we use from Monday to Sunday. Would be perfect if it could be fixed.
Apart from this, it's quite weird that when the client choses "pickup delivery" and hoes back to shop, a new item called "pickup delivery" appears.
Overall a good app taking into account it's FREE! :) Gonna give 5 stars when it gets fixed

Pastisseria el Cigne
Time spent using app: 5 days
March 9, 2020

Fast response rate by the team, the integration is not as smooth as some other apps but the responsiveness of team makes up for it. Would be better if it can be more dummy-proofed

Zemos Online
Hong Kong SAR
Time spent using app: 15 days
February 28, 2020

Really good free app and very helpful support. Simple layout. Some improvements could be made but overall very good.

Janet Bell
United Kingdom
Time spent using app: 5 months
February 9, 2020

The application is good. The service support are wonderful. You cn trust and use it. Read the help for installing it.

Safran bien-être
Time spent using app: 3 months
Edited October 2, 2019

We used this free application to have a pickup store option for our eshop. The support staff of Globo was very hellfull during the installation and they answer us very quickly. We recommand it.

Blow Up Vintage
Time spent using app: Over 1 year